Logging in to the R365 mobile app requires a valid R365 username and password, or single sign-on (SSO) through Okta or Microsoft Entra, if enabled. First-time users will need to reset their temporary password before completing the login process.
Logging out from the profile screen ends the session and returns the app to the login screen.
If you do not know your username, contact your organization’s R365 administrator for assistance.
If you do not remember your password, see the article on resetting your password.
Log In To the R365 Mobile App
Follow these steps to log in to the R365 mobile app:
Click steps to expand for additional information and images.
1) Open the R365 mobile app.
2) Enter your R365 username in the username field.
For first-time users, this is the username provided in the R365 welcome email or text.
3) If prompted, select the correct R365 instance.
This step only appears for usernames linked to more than one R365 instance.
4) If single sign-on (SSO) is enabled, sign in through the SSO provider.
A login window opens for entering credentials.
For Okta or Microsoft Entra, select the provider, then complete the sign-in process. Learn more about third-party single sign-on.
For R365 multi-instance SSO, enter both the username and password, then select Log in.
5) If SSO is not enabled, enter your password, then click Continue.
For first-time users, this is the temporary password provided in the R365 welcome email.
If you do not remember your password, click 'Forgot password?' to reset it. Learn more about resetting passwords.
6) During your first login, create a new password when prompted.
7) During your first login, pin a favorite tool, then click Continue.
8) During your first login, select three shortcuts in the order you want them to appear on your dashboard.
Log Out of the R365 Mobile App
Log out from the profile screen, which ends the session and returns the app to the login screen.
Follow these steps to log out of the R365 mobile app:
Click steps to expand for additional information and images.
1) Select More in the bottom tab bar.
2) Select View profile.
3) Select Log out.
