Location Hours Overview

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Location Hours is the central hub in R365 for defining when business activity begins each day and when labor is expected to be scheduled at each location.

These settings do more than mark when doors open or close. They set the time boundaries that drive payroll, scheduling, and forecasting across the platform.

By managing hours in one central place, Location Hours ensures consistency across Scheduling, Forecasting, and Payroll. It reduces duplicate work and helps maintain compliance with federal and local labor rules.


Business Days vs. Calendar Days

In R365, a ‘business day’ doesn’t always match the calendar day. A business day is defined as the 24-hour period beginning at a location’s configured start-of-day time. This definition affects overtime calculations, cross-day shifts, and labor reporting. Learn more about Workweeks and Business Days in R365.

  • Example: If the start of day is set to 4:00 am, all sales and labor until 3:59 am the next day are grouped into one business day.

  • Shifts that cross midnight are split across business days for reporting, even if they appear as a single shift on the schedule.


Location Hours and Closed Business Days

Location Hours Page

The Location Hours page contains all configured settings groups.

On the this page, users can:

  • View existing settings groups

  • Create new groups

  • Manage assignments for locations

Closed Business Days page

The Closed Business Days page allows one-time or partial closures to be set as events.

On this page, users can:

  • Mark a full or partial day as closed

  • Adjust forecasts after closures are applied

  • Review how closures affect sales and labor projections