Timecards are reviewed on the Timecards page. The ‘Missing punches,’ ‘Needs review,’ and ‘Failed calculation’ quick filters can be used to display only timecards with errors or alerts.
Missing punches - Filters the grid for timecards with:
Missing punches
Punch overlap
Unpayable employees
Note About Unpayable Employees
If an employee is missing required payroll information (such as a name, SSN, DOB, etc.), a red alert appears next to their timecard as well as on the open timecard. To resolve the alert, update the employee's record with the missing information. The alert clears when the view is refreshed.
Needs review - Filters the grid for timecards with:
Schedule variance
Overtime
Different than scheduled job
Automatic clock out suspected
Failed calculation - Filters the grid for timecards with labor calculation errors.
Timecards with missing punches or overlapping shifts cannot be approved and are not included in payroll exports.
Timecards can be edited by opening the associated timecard record. Once reviewed, approving the timecard marks it as ready to be exported to payroll.
Timecards cannot be edited when the pay period for the timecard is closed. To edit a locked timecard, reopen the pay period first.
Security
Users must have the following permission to review timecards:
Labor → Time & Attendance → Timecards → View Timecards
These permissions can be added to custom user roles or individual users. The Permission Access report can be used to determine which user roles or users already have these permissions assigned. For more information, see User Setup and Security.
Review Issues
Follow these steps to review timecards with issues:
Click steps to expand for additional information and images.
1) Navigate to the Timecard page.
2) Select the location for the desired timecard.
Only locations that the user has access to can be selected.
3) Select the appropriate day, week, or pay period for the timecard.
4) Click Review in Timecard issues and a window will open.
Timecards with Needs review alerts can be approved and are included in payroll exports.
5) If the timecard is accurate and does not have punch errors, approve the timecard. (Optional)
Timecards with punch errors (missing punches or overlapping shifts) cannot be approved and are not included in payroll exports.
It is best practice resolve these issues using the Timecard Issues widget before submitting to payroll.
Once approved, the timecard is ready to be exported to payroll. If a timecard is edited in polled data or manually updated in Time & Attendance, it will be automatically unapproved.
Fixing Timecard Issues
The Timecard Issues widget provides a way to resolve timecard pipeline failures in bulk for the current period.
If issues persist after 2–3 attempts, stop retrying and contact R365 Support.
Fix Timecard issues
On the Timecards page, locate the Timecard Issues widget and click Review.
Review the list. Each row shows:
Click Fix All Issues. The modal shows a spinner:
"Fixing issues... We're working on resolving the timecard issues."
Fix All Issues processes every listed issue at once — there is no per-issue fix option.
Review the result:
All resolved — Success screen with green checkmark.
Some remain — Modal returns to the issue list showing only unresolved items.
Review Timecards From Payroll Hub
Payroll Hub surfaces any unapproved timecards as a readiness item, so timecards can be reviewed and approved without leaving the Hub. This is a different review path than the Timecards page described above.
The Timecards readiness card appears only when Payroll Hub and the Timecards feature are both enabled. When Timecards is enabled, the Daily Sales Summaries readiness card does not appear, and the reverse is also true.
Security
Approving from the panel, or Save + Approve in the dialog, requires the Labor → Time & Attendance → Timecards → Edit Timecards permission.
Viewing a timecard in the dialog requires the Labor → Time & Attendance → Timecards → View Timecards permission.
Deleting a timecard requires the Labor → Time & Attendance → Timecards → Delete Timecards permission.
Review Timecards From the Panel
1) Click the Timecards readiness card.
The panel opens with pending timecards for the active pay period and legal entity.
2) Click Approve on a timecard entry to approve immediately.
Disabled if the timecard has an unresolved error flag, or the approval permission is missing.
3) Click Review instead to inspect or edit first.
The panel closes and the review dialog opens.
Actions from the Review Dialog
Save a timecard without approving
Common point of confusion: Save does not approve.
Save + Approve to approve at the same time
Delete a timecard
Not available if the timecard overlaps a closed pay period or the delete permission is missing; disabled if it has a pending dispute.
