This article references the New Bank Activity Experience which was enabled for all customers in October 2025.
Learn more about the Bank Activity update.
Bank deposits and bank withdrawals can be created from the Bank Activity page. This option can be used when deposits and withdrawals are being recorded after a transaction has already occurred.
There are two ways to create bank transactions in Bank activity:
Create a bank withdrawal or deposit with multiple detail lines.
Quick add a bank transaction directly in the Bank activity table.
Withdrawals are created for transactions with a withdrawal type, and deposits are available for transactions with a deposit type.
Security
Users must have the following permissions to create bank withdrawals in Bank Activity:
Banking → Bank Activity → Process Bank Activity
Banking → Bank Withdrawals → Create Bank Withdrawals
Users must have the following permissions to create bank deposits in Bank Activity:
Banking → Bank Activity → Process Bank Activity
Banking → Bank Deposits → Create Bank Deposits
These permissions can be added to custom user roles or individual users. The Permission Access report can be used to determine which user roles or users already have these permissions assigned. For more information, see User Setup and Security.
Create a Bank Withdrawal with Multiple Detail Lines
Follow these steps to create a bank transaction in Bank Activity:
Click steps to expand for additional information and images.
1) Navigate to the Bank Activity page.
A) Open the Accounting application.
B) Expand the Banking category.
C) Select Bank Activity.
2) Select the desired bank account.
The previously imported bank activity for the selected bank account will be displayed.
3) Select the Unmatched view to filter to unmatched transactions. (Optional)
4) Navigate to the Action column for the desired bank activity.
R365 Best Practice
Drag and drop the Action column next to the Comments from Bank column for quicker reference. Save the view with the desired columns, column positions, and filters to reuse it later.
Learn more about managing table views.
5) In the action column for the desired row, click the add menu arrow, then select create bank expense.
The withdrawal button is only available for bank activity with a ‘withdrawal’ type.
6) Enter the bank withdrawal details.
The following fields are prefilled in the withdrawal if available from the Bank Activity page:
Amount
Date
Check Memo
Vendor
Location
7) Click Create Withdrawal.
The withdrawal is automatically saved as approved.
Create a Bank Deposit with Multiple Detail Lines
Follow these steps to create a bank deposit with multiple detail lines:
Click steps to expand for additional information and images.
1) Navigate to the Bank Activity page.
A) Open the Accounting application.
B) Expand the Banking category.
C) Select Bank Activity.
2) Select the desired bank account.
The previously imported bank activity for the selected bank account will be displayed.
3) Select the Unmatched view to filter to unmatched transactions. (Optional)
4) Navigate to the Action column for the desired bank activity.
R365 Best Practice
Drag and drop the Action column next to the Comments from Bank column for quicker reference. Save the view with the desired columns, column positions, and filters to reuse it later.
Learn more about managing table views.
5) In the action column for the desired row, click the add menu arrow, then select create bank deposit.
6) Enter the bank deposit details.
The following fields are prefilled in the deposit if available from the Bank Activity page:
Amount
Date
Check Memo
Location
7) Click Create Deposit.
The deposit is automatically saved as approved.
Create a Bank Transaction in the Bank Activity Table
Bank transactions, deposits and withdrawals, can be created in the bank activity table when they consist of one location and one GL account.
To create a bank transaction in the bank activity table, follow these steps:
Click steps to expand for additional information and images.
1) Navigate to the Bank Activity page.
A) Open the Accounting application.
B) Expand the Banking category.
C) Select Bank Activity.
2) Select the desired bank account.
The previously imported bank activity for the selected bank account will be displayed.
3) Select the Unmatched view to filter to unmatched transactions. (Optional)
4) Locate the Location column, then select the location for the desired bank activity row.
If a default location is assigned to the bank account, it will be populated in the location column. This value can be edited even if pre-populated.
5) Select a vendor for the desired bank activity row. (Optional)
The selected vendor is only added for bank withdrawals.
6) Select a GL account.
7) Click Add.
Click the Add menu, then select Create bank expense and add rule to create the transaction and add a bank rule.
Bank rules created from the Bank activity page automatically use the ‘Name from bank’, amount, and location from the original bank activity transaction as default rule conditions.
Withdrawals are created for transactions with a withdrawal type, and deposits are available for transactions with a deposit type.