Uncleared R365 Payments

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The Uncleared R365 Payment Report lists all FIS R365 payments that have been issued but remain uncleared, providing visibility into vendors who have not yet deposited checks or processed vCards.

This report only displays payments generated through the R365 Payments service.


The My Reports search bar can be used to search R365's entire catalog of reports.

  1. Open the Reports app. 

  2. Navigate to My Reports. 

  3. Enter all or part of the report name in the search bar.

  4. The Results tab will open with the list of search results.

  5. From beneath the report name, click Run to run the report with the selected report view.
    -OR-
    Click Customize to adjust the report parameters and run the report. 

Overview of report options in Restaurant365 with highlighted run and customize buttons.



Report Parameters

Parameter

Description

Filter By

Filter options for the report:

Filter

A list of filter options determined by the 'Filter By' category selected.

Bank Account

Filters the report for the selected bank accounts.

Payment Methods

A list of payment methods that can be included in the report:

  • ACH

  • Check

  • vCard

Users can select one or multiple options in this parameter.

Start

First date for which to pull data for the report. The 'Start' and 'End' parameters create the date range for the data generated. The report then displays data for all dates within the date range, including the start and end dates.

End

Last date for which to pull data for the report. The 'Start' and 'End' parameters create the date range for the data generated. The report then displays data for all dates within the date range, including the start and end dates. 

View options

This section provides options to select, save, edit, or delete a report view.

Run

Generates the report. Click the down arrow to the right of the Run button to export, email, or print the report.


Report Layout

Click on any column header to sort by that column.

Column

Description

Legal Entity Name

Legal entity associated with the transaction.

Bank Account Name

Bank account used in the transaction.

Location Name

Location associated with the transaction.

Payment Method

Method of payment used when paid through R365 Payments.

Issued Date

Date the payment was sent to the vendor.

Vendor Name

Vendor to whom the payment was sent.

Payment Number

Number used to identify the payment in the system. This number can also be used to quickly locate the payment in AP Transactions.

Payment Date

Date Entered for the Payment.

The date manually entered during payment creation, which may differ from the actual payment submission date.

Total Payment Amount

Total amount paid to the vendor.


Email, Export, or Print the Report

This report can be emailed, exported, or printed in custom formatting directly from the reporting window. Learn more about how to send, export, or print this report.





FAQ

Why isn't one of my payments on this report?

The report only shows payments generated through the R365 Payments service. Payments created another way don't appear, even if they're uncleared.

Why does the Payment Date differ from the Issued Date?

Payment Date is the date a user manually enters when creating the payment, so it may not match the day the payment was submitted. Issued Date is the date the payment was sent to the vendor. To learn how payments are created and submitted, see Pay Vendors with R365 Payments.

How do I find an uncleared payment in R365?

Copy the Payment Number from the report. You can use it to quickly locate the payment on the AP Transactions page.