R365 Payment Statuses

The AP Transactions table displays the current status of all AP payments that were made using R365 Payments. If the payment was made using R365 Payments, the R365 Payment Status column displays one of the following statuses:

Regular Payment Flow

These statuses represent the typical lifecycle of payments processed through the R365 Payments Service:

• Blank Status - No action has been taken on the payment.

• Scheduled - Payment has been scheduled and is awaiting the payment date to be issued to vendor.

• Processing - Payment is being processed by R365 Payments.

• Funding -Payment has been debited from the organizations account.

• Funded - The payment has moved to FIS.

• Issued - Payment has been completed and issued to vendor.

• Cleared - Payment has been confirmed by the vendor’s bank.

Special Circumstances Statuses

These statuses indicate exceptions or actions that deviate from the regular payment flow:

• Not Sent - The ‘Send to R365 Payments’ button was not selected in the pop up screen after submitting a payment run or a connection issue prevented the payment from being finalized. When this happens, the user can resubmit the payment for processing.

  • R365 Payments contacts will receive reminder emails for payments in the Not Sent status unless they have opted out in System Preferences.

• Removed - The scheduled payment has been cancelled and will not process on the scheduled date. 

• Action Needed - An error has occurred within payment processing. Please contact Support for assistance.

• Submitted - The payment has been submitted but has not been issued to the vendor. Please contact Support for assistance.

• Voided - Payment has been voided.

R365 Payment Statuses in AP Transactions

AP Transactions displays the current status of all AP payments that were made using R365 Payments and information about when the status was last updated. The following columns provide information about the current status:

• R365 Payment Status - Current status of the payment.

• Status Last Updated - Date when the R365 Payment Status was most recently updated.

If these columns do not appear in the table, select the Show/Hide Columns drop-down and select the checkbox next to each column to include.

R365 Payment Statuses in the AP Payment Record

The AP Payment record contains information about the status of the payment, including the following fields:

• R365 Payment Status - Current status of the payment.

• Status Last Updated - Date when the R365 Payment Status was most recently updated.