Use the checklists below to add a new Location in Restaurant365 and complete the required setup steps.
Create the location in the Setup Assistant or from the Locations page.
Complete the Adding New Location Tasks list for all new locations.
For locations that will be integrated with a POS, complete the POS-Integrated Location Tasks.
Adding New Location Tasks
Adding a New Location requires Users to complete setup tasks. Follow this checklist to add a New Location:
If the Location will be a POS-Integrated Location, complete and submit an R365 Add-On Form
Sign and return the provided ASR for the new POS-Integrated Location
Use the support ticket created by R365 Support to coordinate the configuration of the Location's polling
Update the Location Record's POS Integration Settings (if applicable)
It is recommended to set the 'Overtime Tracking' setting to 'R365 Overtime Rules'
If set to 'R365 Overtime Rules', ensure that the Location is added to an Overtime Rule Group
Add necessary Bank Accounts
Submit a Support Ticket to request Vendor Integrations for the new Location.
Submit each ticket separately (per Vendor) to ensure that the ticket is resolved efficiently.
Set up the operational information for the new Location, which will depend on if the Location belongs to an Existing Concept or a New Concept.
Existing ConceptCreate necessary new Inventory Templates or Copy an Existing Template for the desired template.
New Concept
Create new Purchased Item Records that are currently not in the database
Map new Vendor Items that will be used for invoicing.
Create a new Inventory Count Template from the Inventory Counts Page
POS-Integrated Location Tasks
For Locations with a POS Integration, these tasks are recommended after the POS is installed.
Add the Location to R365 Overtime Rules and other Labor Rules
Review the To Do Checklist and Map GL Accounts for Payment Types
Review the To Do Checklist and Map GL Accounts for Sales Accounts
Review the To Do Checklist and Map GL Accounts for Jobs
Merge Employee Records for Employees who work at multiple Locations
Review Job Records and configure them as needed for Scheduling
If enabled, review the POS Mapping Tool and update POS Accounts and Rules
If enabled, request Schedule Writeback for the new POS and check Schedule Writeback configurations.
Schedule Writeback is not available for all POS systems.
If enabled, request Intraday Polling
Intraday Polling is not available for all POS systems.
To troubleshoot any issues encountered when completing the checklist, please open a support ticket.