Pay Run Details Page
  • 04 Sep 2024
  • 4 Minutes to read
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Pay Run Details Page

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Article summary

This article reviews the Pay Run Details page within Workforce. Here, users can review the employees included in a pay run, as well as any associated errors.


Navigation

Payroll Overview page

  1. Navigate to the Payroll Overview page.

  2. Click on the desired pay run to open the associated Pay Run Details page.

Pay Run Summary Sidesheet

  1. As part of the calculate, review, and approve process, open the pay run summary sidesheet.

  2. Clicking View Details to open the Pay Run Details page.


Pay Run Details Grid

The Pay Run Details page displays all payments within the pay run.

Field/Button

Description

1

Back Button

Click to navigate back to the Payroll Overview page.

2

Download Details Button

Click to download the the Payment Report that contains pay run information in a .xlxs format.

3

Pay Run Description

Traditional pay runs are automatically described as their pay period type.

One-time payment pay runs display the user-entered description.

If a one-time payment pay run has been combined with a traditional pay run, both descriptions will be included.

4

Pay Run Date Range

Dates included in the pay run.

5

Search

Filters the list of payments for employees whose names contain the entered text.

6

Employee Payment

Payment in the pay run. Click to open the associated Payment Details page.

7

Trashcan (delete) button

Deletes the employee from the pay run. Deleting the employee will remove the employee and all associated earnings and deductions from the pay run. This action is irreversible.

This button is only displayed for payments in pay runs that have an 'In Progress' or 'Needs Attention' status.

Grid Columns

Column

Description

Alerts

Flag Icon - Indicates that the payment has an error.

Exclamation Point Icon - Indicates that the employee's net pay is insufficient to cover all required tax withholdings, deductions, and garnishments.

This icon is only displayed when Net Pay Shortfalls is enabled.

Hovering over the alert icon will show alert information for that payment.

Employee

Name of the employee receiving the payment. Click to open the employee’s employee record.

Type

Pay type for the employee; either 'Hourly' or 'Salary'.

Regular Time

Total regular hours included in the payment.

This field reports hours in HH:MM format.

Overtime

Total overtime hours included in the payment.

This field reports hours in HH:MM format.

Double Time

Total double time hours included in the payment.

This field reports hours in HH:MM format.

PTO

Total dollars paid for PTO hours.

Previously Paid Tips

Tips that have already been paid to the employee. 

Tips

Tips that are owed to the employee.

Holiday

Total dollars paid for holiday hours.

Gross Pay

Total dollars paid for all hours/salary.

Net Pay

Total dollars paid to the employee after taxes and deductions.

This amount is only displayed for pay runs that have been calculated.

ER Tax

Total tax paid by the employer.

This amount is only displayed for pay runs that have been calculated.

Expense

Total amount of the payment (Gross Pay + ER Tax).

This amount is only displayed for pay runs that have been calculated.


Payment Error List

Error

Error Text

Suggested Actions

Blocked by Previous Payment

This payment could not be processed because a previous payment has not yet been approved.

Approve all previous pay runs and try again.

Calculated Net Income is Negative

The calculated net earnings for this payment is negative. This typically occurs when there are more tax or benefits withholdings than gross earnings.

Review the payment details and make the appropriate adjustments.

Missing Address

This payment could not be processed because the employee address is missing or invalid.

Ensure that the employee has a valid home address configured in their Employee Record.

Invalid Bank Account

This payment could not be processed because the payee's direct deposit information is invalid.

Ensure that the employee's direct deposit information is valid and try again.

Missing Bank Account

This payment could not be processed because the payee's direct deposit information is missing or incomplete.

Ensure that the employee's direct deposit information is valid and try again.

Missing Tax Withholding Info

This payment could not be processed because the payee's tax withholding information is missing.

Ensure that the employee's tax withholding information is valid and try again.

Missing SSN/TIN

This payment could not be processed because the payee's tax payer identifier (SSN/TIN) info is missing.

Ensure that the employee's SSN/TIN is valid and try again.

Missing or Invalid Pay Period Settings

This payment could not be processed because the payee's pay period settings are missing or invalid.

Ensure that the associated payroll company's pay period settings are valid or contact R365 Support for assistance.

Missing Unemployment Insurance Rates

This payment could not be processed because contribution/deduction limits are missing for the current year.

SUI rates are only configurable by the R365 Support Team. Please contact R365 Support for assistance.

Calculated Payment Failed Validation

One or more calculated values in the payment failed validation.

Review the payment details and make the appropriate adjustments.

Future Payment Already Finalized

A payment that comes after this one has already been finalized, so this payment cannot be calculated.

Please contact R365 Support.

Unable to Fund

The funds for this payment did not clear the bank. Ensure there is sufficient money for the funds to clear.

Re-calculate this pay run after making sure there are sufficient funds in the configured Bank Account.

Unexpected Payment Calculation Issue

An unexpected issue was encountered while calculating this payment.

Please contact R365 Support.


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