- 19 Jul 2024
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R365 App: Creating an Order
- Updated on 19 Jul 2024
- 7 Minutes to read
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This article is part of mobile ordering and covers creating an order in the R365 App.
From the R365 App, users can create, review, and submit both single-vendor and multi-vendor purchase orders. This allows users to create and enter purchase orders from anywhere in the restaurant on their mobile device.
When creating an order, users with the appropriate purchase order permissions can elect to manually create a new order or utilize a template or shopping list.
To read more about the web version of ordering, click here.
Creating a Single-Vendor Purchase Order
Users can create new single-vendor purchase orders manually or by using a template. Order Templates must be created in the web version of R365. To learn more about creating an order template, click here.
To create a single-vendor purchase order, follow these steps:
1 | Navigate to the Orders screen by tapping Orders under Food in the mobile navigation menu. | |
2 | Tap the +Create Order button at the bottom of the screen. | |
3 | Tap the Location field to select the Location for which to create the purchase order. | |
4 | If using a template for the order, tap the Template field to make a selection.
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5 | When selecting a template, users will be able to select and Order Template or a Shopping List. Order Templates create a single-vendor order.
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6 | Once a template or vendor has been selected, the following editable fields will appear on screen:
Users should review and edit as necessary.
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7 | Once the information has been reviewed, tap continue to continue to the next step. | |
8 | Step 2/3 of the purchase order creation will show users the order's item list.
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9 | When an Order Template is used, the items from the template will have been autofilled. | |
10 | Users can review the Order Summary to review item totals, quantity breakdowns, and cost breakdowns. | |
11 | Complete a final review of the purchase order. Then, tap Save or Send.
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12 | Once sent, users will notified that the purchase order was submitted successfully.
To proceed with the removal of the items, tap Send. |
Creating a Multi-Vendor Order
Users can create multi-vendor orders from existing Shopping Lists. Shopping Lists must be created in the web version of R365. To learn more about setting up shopping lists, click here.
To create a multi-vendor order, follow these steps:
1 | Navigate to the Orders screen by tapping Orders under Food in the mobile navigation menu. | |
2 | Tap the +Create Order button at the bottom of the screen. | |
3 | Tap the Location field to select the Location for which to create the purchase order. | |
4 | Tap the Template field to open the Template selector. | |
5 | Tap the Shopping Lists tab to view the available Shopping Lists. | |
6 | Select a shopping list. | |
7 | Tap the Use Shopping List button. | |
8 | Tap Continue to move on to the next step. | |
9 | Step 2/3 of the multi-vendor purchase order creation will show users the orders' item list.
In addition to the item quantity, the associated Vendor Item and On Hand quantity can be edited, if needed, by tapping an Item entry.
Theoretical On Hand values will appear in grey font. Edited On Hand values will appear in black. | |
10 | Users should edit item quantities for the order as needed. This can be done manually or using the Par Qty. | |
11 | Users can review the Order Summary to review item totals, quantity breakdowns, and cost breakdowns by vendor. | |
12 | Review and select the orders. Only the orders with a checked box will be submitted. | |
13 | To complete, tap Save As Drafts or Submit.
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14 | Once submitted, users will notified that the purchase order(s) were submitted successfully.
To proceed with the removal of the items, tap Submit. |
Undo a Purchase Order Submission
Purchase Orders that have been submitted/sent, and not yet invoiced can be edited, if necessary. To edit, users must first 'Undo Send' of the purchase order before resubmitting the order. This can be done by tapping Undo Send on a Submitted order.
Users will be prompted to confirm the action.
The Undo Send button undoes the order send in R365. Users must reach out to the vendor directly in order to change or cancel the order.
Add Item to Order and Template
When an additional item is added to an order that was created using a template, users with the appropriate permission may elect to only add the item to the order or to add the item to both the order and the template in use.
When Order Only is tapped, the item will be added to the current order for this one order only. When Order and Template is tapped, the item will be added to the current order as well as the selected purchase order template.
The purchase order template will be updated and will now feature the selected item.
To utilize this feature, users must have the Edit Purchase Order Templates permission.
Order Delivery Schedules
When the vendor selected on a mobile purchase order utilizes delivery schedules, the user will be shown a notice for an order due date and time. The order deadline is based on the vendor's delivery due date schedule. When an order date is selected, the order delivery date will update to the next delivery date based on the vendor's delivery schedule.
If the order cutoff date is missed, the delivery date will change. When the delivery date changes, users will be prompted with a notice that the delivery date has changed, and they will be shown the new order date. Users can choose to cancel the order or to submit with a new delivery date.