This article references the New Bank Activity Experience which was enabled for all customers in October 2025.
Learn more about the Bank Activity update.
Bank Activity transactions can be excluded from the Bank Activity page. Excluding bank activity changes their status from unmatched to excluded. Exclude transactions that should be reconciled manually rather than matched.
Security
Users must have the following permission to exclude bank activity:
Banking → Bank Activity → Process Bank Activity
These permissions can be added to custom user roles or individual users. The Permission Access report can be used to determine which user roles or users already have these permissions assigned. For more information, see User Setup and Security.
Exclude Bank Activity
Follow these steps to exclude bank activity:
Click steps to expand for additional information and images.
1) Navigate to the Bank Activity page.
A) Open the Accounting application.
B) Expand the Banking category.
C) Select Bank Activity.
The unmatched view is displayed by default.
2) Select the desired bank account.
3) Select one or more transactions to exclude.
4) Click the down arrow next to manage, then select exclude.
Excluded transactions move to Excluded status and cannot be matched.
These transactions must be reconciled manually.