Every quarter, it is important to review certain aspects of the Accounting module to ensure that all transactions tie out, access to the system is granted to the appropriate Users, and financial data is accurate.
Run the AP Aging Report
Run the AP Aging report to ensure that all AP Transactions are cleared and tied out. If any discrepancies exist when reviewing this report, check for the following issues:
Journal Entries are entered directly to the General Ledger but not to Accounts Payable. These will appear on the AP Aging as an 'Unassigned Vendor'.
Credit Memos or Invoices are coded directly to Accounts Payable.
Invoices have a negative Credit Expected.
Balances were off before cutting over to R365. This will appear as a system setup error in the To Do Checklist.
AP Invoices are missing.
R365 Best Practice:
Save a list view for AP prior to quarter end with a remaining balance greater than zero, as shown below.

Run the AR Aging Report
Run the AR Aging report to see any open AR Transactions that have not been paid. If any discrepancies exist when reviewing this report, check for the following issues:
Journal Entries are entered directly to the General Ledger but not to Accounts Receivable. These will appear on the AR Aging report as 'Unassigned Vendor'.
Balances were off before cutting over to R365. This will appear as a system setup error in the To Do Checklist.
AR Invoices are missing.
Review and Update User Permissions
At the end of the quarter, it is beneficial to go through the Users list to make sure people have the correct access to the system and Reports, including if access is revoked. Complete these tasks to update User Permissions:
Review the Users list to make sure only current Employees have access to the system. Click here to learn how to Deactivate or Delete a User.
Check to make sure that only select few Users, if any, have the following User Roles:
Full Access
Master Record Save
All Locations Access (User record)
Click here to learn how to update user roles in bulk.
Ensure that Report Roles are set up with the desired level of access and are assigned to the appropriate Users.
Check out this webinar for a deeper dive into User Setup Best Practices.
Additional Financial Review
Assess these additional areas for a deeper look into financial health:
Bank Deposit Window - Ensure that the Bank Deposit window matches the Balance Sheet. If there are uncleared transactions in R365, check to see if that total amount matches the total amount of uncleared transactions on the bank statement. Click here to learn how to Manage Undeposited Funds.
Third Party Delivery - Reconcile these accounts against outstanding payments to Third Party.
Intercompany Transactions - Ensure that the Balance Sheet for Due To/Due From transactions are even across all companies.
R365 Coaching Session: Auditing Data to Ensure Accuracy
Video summary
This webinar recording walks through how to self-audit your R365 data each quarter. It covers reviewing daily, weekly, and monthly accounting reports — including AP and AR aging — for errors, working through the accounting checklist, and cleaning up inactive or duplicate ingredient items. It also covers auditing units of measure and item setup consistency in Smart Operations, reviewing general ledger naming conventions and categories so P&L reports roll up correctly across locations, and reconciling and mapping vendor items to keep accounts payable automated. If you get stuck on any of these steps, reach out to your customer success manager or submit a support ticket.
FAQ
What does "Unassigned Vendor" mean on the AP or AR Aging report?
Journal entries posted directly to the General Ledger, without going through Accounts Payable or Accounts Receivable, show up on the Aging report as an Unassigned Vendor. Route these transactions through AP or AR to keep the Aging report accurate.
What if my AP or AR balances were off before switching to R365?
Pre-cutover discrepancies appear as a system setup error on the To Do Checklist. Resolve the flagged item there rather than adjusting the Aging report directly.
What if the Bank Deposit window total doesn't match the Balance Sheet?
Compare the total of uncleared transactions in R365 to the uncleared total on the bank statement. If they don't match, review and manage undeposited funds to identify the discrepancy before quarter close.
Why should only a few users have Full Access, Master Record Save, or All Locations Access?
These roles grant broad, system-wide control, so limiting them reduces the risk of unintended changes to financial data. Review current assignments on each User record and use mass role update to correct access for multiple users at once.
What do I do if Intercompany Due To/Due From balances don't tie out?
Uneven Due To/Due From balances mean at least one company's side of an intercompany transaction hasn't posted correctly. Review Intercompany Transactions to trace and correct the mismatched entry.