My Workflows

My Workflows serves as the central hub for managing pending and upcoming workflow approvals. This page displays transactions that require approval based on a user’s role in the workflow hierarchy. Each user’s view is unique and limited to transactions within their approval scope.

Workflow admins can track approval progress through the All Workflows tab, ensuring that invoices, journal entries, and payment runs move efficiently through the approval process.


Navigation

To open My Workflows, hover over the username in the top ribbon and select My Workflows.


Tabs in My Workflows

The tabs available on the My Workflows page depend on the user’s permissions and whether the organization uses the Workforce module.

  • My List - Contains all current workflows that are assigned to the user.

  • Upcoming - Provides a preview of workflows that will appear in My List in the future. This tab is available to users with the following permission enabled:
    Administration → Workflows→ Access Upcoming Tab.

  • All Workflows - Workflow Admin users use this tab to monitor all workflows. This tab is available only to Workflow Admin users.

  • My Workforce List - This tab displays all current Workforce workflows that are assigned to the user. This tab is available only to users with Workforce enabled.

  • Workforce Workflows - Workflow Admin users use this tab to monitor all Workforce workflows. This tab is available only to Workflow Admin users with Workforce enabled.


My Workflows

The My Workflows window is comprised of two sections: the Snapshot Summary (A) and the Workflow Details sidesheet (B). The Snapshot Summary (A) provides the details of the transaction and the last workflow action to make quick decisions to approve, deny, or drill down into the entry. The Workflow Details sidesheet (B) is where users can review documents alongside the workflow queue.

Buttons and Fields

Button/Field

Description

1

Tabs

Navigate between the workflows tabs to see current workflows, future workflows, or all workflows for your organization.

  • My List - My List contains all current workflows that are assigned to the user.

  • Upcoming - Upcoming provides a preview of workflows that will appear in My List in the future. This tab is available to users with the following permission enabled: Administration → Workflows→ Access Upcoming Tab.

  • All Workflows - Workflow Admin users use this tab to monitor all workflows. This tab is available only to Workflow Admin users.

  • My Workforce List - This tab displays all current Workforce workflows that are assigned to the user. This tab is available only to users with Workforce enabled.

  • Workforce Workflows - Workflow Admin users use this tab to monitor all Workforce workflows. This tab is available only to Workflow Admin users with Workforce enabled.

2

Approve

Approve all selected workflows.

This option is only available to select when transactions have been selected in the workflows table.

3

Deny

Denies all selected workflows.

This option is only available to select when transactions have been selected in the workflows table.

4

Table Views

Opens a menu of the the following options:

  • Save Current View - Saves the current view for future use.

  • Edit Table Views - Opens an additional window with options to edit or delete existing table views.

  • Previously saved views - Displays previously created table views for selection.

5

Columns

Opens the column menu where users can show/hide and rearrange columns.

6

Filter

Opens the Filter Columns window where users can create and apply filters to the table. 

Columns

Column

Description

Select / Expand

Depending on the selected tab, the first column includes either checkboxes or expand icons.

Select checkboxes to approve or deny multiple rows in bulk or use the expand icons to view more details at a glance.

Status

Displays the status of the transaction workflow. Statuses include:

  • Pending Approval - This is the default status, which indicates that the transaction is awaiting approval.

  • Work Needed - The current approver (or approver of a higher level) set the status to Work Needed, or the transaction was denied at a higher level and has returned to the original approver.

  • Researching - The current approver (or approver of a higher level) set the status to Researching to indicate that more information is needed.

Inactivity Alert

If a workflow has not been approved or denied for two or more days, an alert icon appears in this column.
The alert is not affected by a Researching or Work Needed status.

Number

Number assigned to the transaction. Select the link to view or edit the transaction in a pop-up window.

Vendor

Vendor on the transaction.

Amount

Total amount on the transaction.

Location

Location assigned to the transaction.

Invoice Date

Date on the invoice.

GL Date

Date on the transaction.

Comment

Any comments entered on the transaction appear in this column.

Issue

Displays any issues on the attachment.

Type

Transaction type. Current supported formats include:

  • AP Invoice

  • Journal Entry

  • Payment Run

Att

Att is short for Attachment. If any files were uploaded to the transaction, select the link in this column to view the file.

Current Approver

The current approver in the workflow hierarchy. When on the My List tab, this value contains either your username, if you are the only approver, or the name of your Workflow Group.

Prior Approver

Username of the user(s) who most recently took action on the transaction. Users who are a part of a Workflow Group are listed individually.

Prior Action

The most recent action taken by the Prior Approver.

Prior Action On

Date when the Prior Action occurred.

Created By

Username of the user who created the transaction.

Workflow Details Window

The Workflow window displays the uploaded document. In this section, the status can be updated, the transaction can be approved or denied, and the activity history is displayed.

Field

Description

1

Document Information

The document type, number, and file name.

2

Status

Displays the current status of the workflow.

Click to change the status.

3

Approve

Approves the transaction.

Learn more about approvals in workflows.

4

Deny

Denies the transaction and returns it to the prior approver.

5

Show Activity / Hide Activity

Opens or closes the Activity feed.

6

Attachment Viewer

Displays the attached document, if available.

7

Activity Feed

Displays a history of all actions performed on the workflow with the ability to add comments and tag others to generate notifications.


Using My Workflows

There are several useful actions that you can take on the My Workflows page to more quickly process approvals.

Expand Quick Details

  • Select the expand arrow to the left of the checkbox to view the transaction details at a glance.

For payment runs, Quick Details displays a list of included vendors, the total amount for each vendor, and the quantity of invoices selected for payment for each vendor.

Review / Modify Transaction Details

  1. Double-click the value in the Number column.
    The transaction opens in a new tab.

  2. Edit the transaction as needed.

  3. Save the transaction to update My Workflows.


Review All Workflows

The All Workflows tab allows Workflow Admins to review and control rerouting. Use this page to track progress of approvals for the location.