At R365, we value your opinion and want to continually work to build smarter products that best serve you and your team. We thrive off of new perspectives, and as collaborators, we encourage you to share your ideas, make suggestions to existing features, request improvements, and highlight opportunities for us to grow together and build the future of Restaurant365.
You can share your ideas at any time within R365 by clicking Submit an idea in the Help menu. Our Product Team will review submitted ideas on a regular basis and may reach out to you if they want to clarify the specifics of your suggestion. Then, keep an eye out for special icons listed next to updates in our R365 Release Notes emails to see what ideas were built out from Customer product suggestions, including yours!
Submit an Idea From the Help Menu
All fields on this form are required.
Follow the steps below to submit an idea:
Click steps to expand for additional information and images.
1) Navigate to the Customer Idea Portal.
Click the Help menu
Select the Submit an idea
2) Select the best description from the What best describes you? dropdown.
The options are:
Admin
Franchise owner / Corporate executive
Accountant / Bookkeeper
Inventory specialist / Kitchen manager
Store manager
Regional manager
Shift leader
Employee
3) Select a product line from the Product line dropdown.
The options are:
Accounting
Inventory & Sales
Payroll
Workforce
Platform & Integrations
Data & Insights
4) Complete the Summary field.
Enter a short title for your idea.
5) Click Review.
The Help Center opens in a new tab to complete the form submission.
R365 Support and our Customer Success Teams will not be able to provide timelines or further details on the status of your submissions.
What to Expect
R365 appreciates all of the great ideas our Customers share with us and we will do our best to release the enhancements that are most impactful to your business.
The Product Team will regularly review submitted ideas and may reach out to you via the email address you entered with questions to better understand your product suggestion.
When you receive an R365 Release Notes email, review it to see the ideas that were built out based on Customer suggestions, which are listed with a special icon. If you do not see your idea, don't worry! The Product Team will select ideas with the most customer support and that align with their strategic initiatives, so it may be coming later on down the Product Roadmap.