Clicking ‘Submit an idea’ in the Help menu opens the R365 Customer Idea Portal, where product feedback and feature requests are submitted through a short form.
All fields on this form are required.
Submit an Idea From the Help Menu
Follow the steps below to submit an idea:
Click steps to expand for additional information and images.
1) Navigate to the Customer Idea Portal.
Click the Help menu
Select the Submit an idea
2) Select the best description from the What best describes you? dropdown.
The options are:
Admin
Franchise owner / Corporate executive
Accountant / Bookkeeper
Inventory specialist / Kitchen manager
Store manager
Regional manager
Shift leader
Employee
3) Select a product line from the Product line dropdown.
The options are:
Accounting
Inventory & Sales
Payroll
Workforce
Platform & Integrations
Data & Insights
4) Complete the Summary field.
Enter a short title for your idea.
5) Click Review.
The Help Center opens in a new tab to complete the form submission.