Payroll Journal Entries are created to balance out the labor accrued on the Daily Sales Summary. Therefore, after a Payroll JE is entered, the payroll accrual should be cleared on all of the DSSs within the selected date range.
One way to view if the Payroll Accrual balances out the Payroll journal entry is to view the 'Distribution' tab of the payroll journal entry record. This tab displays the difference between the 'Details' tab, or the actual Labor details, and the 'Payroll Estimate Clearing' tab, or the estimated Payroll. To confirm that all of the accrued expense has been cleared, please run the GL account Detail report for the payroll date range.
Unapprove a DSS after Running Payroll
Uncleared payroll may indicate that one ore more DSSs need to be re-polled or approved.
To unapprove a DSS after the Payroll Journal entry has been approved, follow these steps:
Click steps to expand for additional information and images.
1) Navigate to the Payroll Journal Entries page.
2) Double click the journal entry row to open the associated payroll journal entry.
3) Click unapprove.
4) Navigate to the Daily Sales Summary page.
5) To unapprove the daily sales summary, open the desired daily sales summary, then select unapprove.
6) To repoll, delete the DSS, or contact R365 Support.
Repolling Data
When changes are made within the POS to correct missing or inaccurate data, the DSS must be repolled in order to transfer the updated data to R365.
If the affected DSS is less than 30 days old, the fastest way to trigger a repoll is to delete the DSS record from the Daily Sales Summary (Classic) page. R365 regularly checks for missing DSS dates, and a deleted DSS will automatically repoll with the most current POS data within about 30 minutes.
For DSS older than 30 days, please contact R365 Support to assist with repolling the data.
Unlinked DSS Labor Journal Entries
A Payroll Journal Entry can also fail to approve because of historical or statistical DSS Labor Journal Entries that did not clear automatically and remain unlinked from any active Daily Sales Summary. This differs from a Daily Sales Summary that is simply unapproved — the steps above do not remove these unlinked entries.
Unlinked DSS Labor Journal Entries cannot be removed from within R365. Contact R365 Support with the Payroll Journal Entry that will not approve, and Support will identify and remove the unlinked entries.
Once R365 Support removes the unlinked entries, the Payroll Journal Entry can be approved without unapproving or repolling any Daily Sales Summary for the affected pay period.