A worked shift may not appear in My timecards if the time clock was unavailable, punches were not recorded, or a shift was otherwise missed. Employees can submit a new timecard from the My timecards screen to record the shift. The submitted timecard is sent to the scheduling manager for review and approval through the web Timecards page.
Important Note About Timecard Submission Restrictions
Timecard submissions are blocked for dates that fall in a closed pay period. Submissions are also blocked when the entered clock-in or clock-out times overlap an existing shift. A message appears when a submission cannot be completed.
Follow these steps to submit a new timecard for a missing shift:
Click steps to expand for additional information and images.
1) Tap the create timecard button on the bottom of the My timecards screen.
2) Select the Date for the missing shift.
Tap the Date field
Use the calendar to select a date, then tap Confirm
Only today and past dates within open pay periods are available for selection. Dates in closed pay periods cannot be selected.
3) Select the Location for the shift.
Tap the Location field
Choose the location and then tap Done
The default location is the employee's primary location. Only locations associated with the employee's record are available.
4) Select the Job for the shift.
Tap the Job field
Select the job and then tap Done.
The default job is the employee's primary job. Only jobs associated with the employee's record are available.
5) Enter the Clock In and Clock Out times for the shift.
Tap the Clock In field
Use the clock to select a time and then tap Confirm
Repeat these steps for the Clock Out field
Clock-in and clock-out times cannot overlap an existing shift.
6) Add break times for the shift. (Optional)
Tap + Add break
Select the Break type (Paid or Unpaid)
Enter the break Start and End times
+ Add break appears when scheduled breaks are enabled for the location. Enter a Start and End for each break taken during the shift. Additional break pairs can be added as needed.
7) Enter a note explaining why the shift was not recorded. (Optional)
The note is visible to the reviewing manager. Including a note helps the manager understand the context before approving or denying the request.
8) Tap the Submit timecard button.
9) The timecard has the status Submitted, pending manager approval.
The scheduling manager receives a notification to review the request on the web Timecards page.
Submitted timecards are not included in ‘Hours worked’ until approved by a manager.