Process Uploaded Files in Documents to Process

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Uploaded documents are managed and processed from the Documents to Process page. Documents remain in Documents to Process until they are reviewed and created as transactions. This process is used to create AP invoices and AP credit memos from uploaded files.


Security

To process uploaded documents, users must have the required permissions in either the Accounts Payable or Food module:

  • Accounts Payable

    • AP Invoices

      • View AP Invoices Within Accounting

      • View AP Credit Memos Within Accounting

      • Create AP Invoices

      • Create AP Credit Memos

    • Docs to Process

      • View Docs to Process Within Accounting

      • View Docs w/Unassigned Location

      • Edit Docs to Process Documents

  • Food

    • AP Invoices

      • View AP Invoices Within Food

      • View AP Credit Memos Within Food

      • Create AP Invoices

      • Create AP Credit Memos

    • Docs to Process

      • View Docs to Process Within Food

      • View Docs w/Unassigned Location

      • Edit Docs to Process Documents


Process Uploaded Documents - Capture AI Enabled

To process uploaded documents with Capture AI enabled, follow these steps:

Click steps to expand for additional information and images.

1) Navigate to the Documents to Process page.

A) Open the Accounting application.
B) Expand the Accounts Payable category.
C) Select Documents to Process.

2) Select the four horizontal lines to switch to the list view. (If applicable)

This step is not required if the list view is already selected.

This selection will be saved and applied the next time the Documents to Process page is opened.

List View:

3) Check the comments and issues columns to review details entered by other users.

4) In the actions column, select Create to trigger OCR Processing. (If applicable.)

OCR processing is typically complete within one minute. If the processing exceeds 2 hours, contact R365 Support.

When Automatic OCR Processing is enabled, documents are immediately triggered for processing upon upload, and do not require the Create button to be selected. Learn more about Documents to Process settings.

Documents with errors move to ‘Verification Needed’ status

Documents without errors move to ‘Ready for Review’ status or are generated as transactions if Always Require OCR Verification is disabled.

Learn more about documents to process settings.

5) In the action column, select Review for the desired document.

This option is only available when the document has been processed by OCR.

  • When ‘Always Require OCR Verification’ is enabled, all documents must be reviewed before a transaction is created.  

  • When ‘Always Require OCR Verification’ is disabled, documents without issues or missing fields are automatically created as transactions.

Learn more about Documents to Process settings.

6) On the Draft Transaction Details, review the errors, warnings, and OCR populated fields and make adjustments as needed.

  • Errors are indicated with red fields and text and must be addressed to create the transaction.

  • Warnings are indicated with orange fields and text and alert the user but do not have to be addressed to create the transaction.

Changes made on the Draft Transaction details improve Capture AI’s learning for the individual R365 Instance.

7) Click Create.

Create is disabled for transactions with errors.

Once the transaction has been created, it moves to the Recently Completed tab on the Documents to Process page.

Any further adjustments can be made on the unapproved AP invoice or AP credit memo.


Process Uploaded Documents - Capture AI Disabled

To process uploaded documents, follow these steps:

Click steps to expand for additional information and images.

1) Navigate to the Documents to Process page.

A) Open the Accounting application.
B) Expand the Accounts Payable category.
C) Select Documents to Process.

2) Select the four horizontal lines to switch to the list view. (If applicable)

This step is not required if the list view is already selected.

This selection will be saved and applied the next time the Documents to Process page is opened.

List View:

3) Check the comments and issues columns to review notes left by other users.

4) Click Create to open a split view of the document and the transaction record.

5) The transaction opens in a new tab with the document open in the Attachments panel. For documents with multiple pages, select which pages to attach. (Optional)

  1. Select the checkbox at the top of a document page to include it

  2. Click “Select all” to include all pages

  3. The number of selected pages is displayed. Click the - button to clear all selected pages.

  4. Save the form. Only the selected pages will be attached.

Archive a Document from the Attachment Panel

When an attachment is added from Documents to Process, the Attachments panel shows an Archive button next to Manage attachments. Archive moves the queued document into the archive in Documents to Process and removes it from the form. The button disappears after the user saves the invoice or credit memo.


Users must have the following permission to see the Archive button:

  • Docs to Process → Edit Docs to Process Documents

Any further adjustments can be made on the unapproved AP invoice or AP credit memo.

Once the transaction has been created, it moves to Recently Completed tab on the Documents to Process page.