There are several ways that users can customize To and From addresses for use with R365 Payments. These are the names and addresses that appear on printed checks, check stubs, and digital check stubs for ACH and vCard payments.
Users might choose to customize the location, legal entity, or vendor name that appears on payments for several reasons. For example:
The default name includes a store number or other information that does not need to appear on checks.
The To / From name that appears on checks and stubs includes an 'attention to' line or department name that would not otherwise appear as part of the default name.
The vendor name on checks differs from the name used for the vendor within the organization.
This article explains how those names and addresses are selected and how the Billing vs Shipping address is used.
Preferences
On the Miscellaneous tab of System Preferences, the Print Checks From field determines whether the From address on printed checks is pulled from the location or from the legal entity.
This setting applies to checks printed locally and to checks printed and mailed through R365 Payments.
Once this record is chosen (Location or Legal Entity), the address from that record is used as the From address on checks and stubs.
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Location Check Name
On the General tab of the Location record, the Check Name field lets users enter an alternate name for the location for R365 Payments checks.
This field is only surfaced when R365 Payments is enabled and the customer is configured for R365 Payments. It is not used for non–R365 Payments check-printing flows, and it is hidden entirely when the Payments feature is turned off.
When this field is set, the name in the Check Name field replaces the default name for the location on printed checks, check stubs, and digital check stubs for ACH and vCard payments.
For example, if the default location name is
Location 2 - Store#200, the Check Name field can be set toLocation 2so that onlyLocation 2appears on checks and stubs.This is an optional field on the Location record.
Legal Entity Check Name
In the R365 Payments section at the bottom of the Legal Entity record, the Check Name field lets users enter an alternate name for the legal entity for R365 Payments checks.
This field is only surfaced when R365 Payments is enabled and the customer is configured for R365 Payments. It is not used for non–R365 Payments check-printing flows, and it is hidden entirely when the Payments feature is turned off.
When this field is set, the name in the Check Name field replaces the default name for the legal entity on printed checks, check stubs, and digital check stubs for ACH and vCard payments.
For example, if the default legal entity name is
Legal Entity #2,(Delicious Food Co.), the Check Name field can be set toDelicious Food Co.so that onlyDelicious Food Co.appears on checks and stubs.This is an optional field on the Legal Entity record.
Vendor Name
On the Vendor Additional Info tab of the Vendor record, the Check Name field controls the vendor name that appears on checks and stubs.
When this field is set, the name in the Check Name field replaces the default vendor name on printed checks, check stubs, and digital check stubs for ACH and vCard payments.
For example, if the default vendor name is
F&B Companybut the vendor requires that all payments be sent directly to the billing department, the Check Name field can be set toF&B Company ATTN: Billingso that checks are delivered to the correct department.This is a required field on the Vendor record. It is automatically populated with the same name that appears in the Name field on the General tab and can be edited as needed.
Vendor address used for R365 Payments checks (Billing vs Shipping)
Vendors can have both a Shipping Address and a Billing Address on the address component. For checks sent through R365 Payments and printed with the R365 Payments service, the To address on the check uses the Billing Address when available and otherwise falls back to the Shipping Address.
When sending payments through R365 Payments:
If the separate Billing Address field is enabled for the vendor and a Billing Address is populated, the Billing Address is used as the vendor’s check address.
If the Billing Address field is enabled but no Billing Address is populated, or if the separate Billing Address field is not enabled, the Shipping Address (the original vendor address field) is used as the vendor’s check address.
If neither a Billing Address nor a Shipping Address is defined for the vendor, no address prints on the check.
The Check Name and any other vendor check override fields continue to control the name that prints on the check and do not change this Billing-vs-Shipping selection.
This behavior ensures that, for R365 Payments checks, checks are mailed to the vendor’s Billing Address when it exists, with the Shipping Address used only as a backup.
Note for manually printed (local) AP checks:
Manually printed AP checks still use the address from the AP transaction (sourced from the vendor’s Shipping Address when the transaction is created). The Billing‑first behavior described above applies only to checks sent through R365 Payments.