After completing initial setup, additional bank accounts can be added for use with the R365 Payments Service.
R365 Best Practice
Review Getting started with R365 Payments before making any changes.
Before a user can add a new bank account or legal entity, the verification form must be completed. This form checks the validity of the business, legal entity, and the legal identity of the person completing the form. For more information about this process, see Self-Service Onboarding and Verification.
Add a Bank Account to R365 Payments
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1) Open or create the bank account for the new R365 Payments bank account.
To open an existing bank account record, navigate to the Bank Accounts page then double click the desired bank account row.
To open a new bank account record, click create then select Bank Account.
2) In the general tab, enter all required fields. (Required fields are indicated with a red asterisk.)
The required fields are:
Account Name
Account Number
GL Type
Legal Entity
Account Type
3) In the details section, enter the bank, bank account number, and routing number.
4) In the configuration section, enter the Bank Name (on check).
The entered name will be displayed on printed checks.
5) Save the bank account.
6) Contact R365 Support to activate the new bank account for use with R365 Payments.
R365 Tip
Once the bank account is verified, the Status shown in the R365 Payments section of the Bank Account record updates to Enabled and the bank account status is updated to verified on the Legal Entities & Bank Verification tab.
Removing a bank account from R365 Payments
1) Open the Bank Account record for the account to be excluded from use with R365 Payments.
2) In the R365 Payments tab, select the exclude from R365 payments checkbox.
3) Save the bank account.
FAQ
Does removing a bank account delete it, or just exclude it from R365 Payments?
Removing a bank account from R365 Payments does not delete the bank account record. Selecting the exclude from R365 payments checkbox on the R365 Payments tab only excludes the account from use with R365 Payments, while the account record itself remains intact for other purposes. Learn more about the Bank Account record.
What should I do if I try to add a bank account before completing the verification form?
The verification form must be completed before a new bank account or legal entity can be added. This form confirms the validity of the business, the legal entity, and the identity of the person submitting it. Complete the verification form first, then return to add the bank account.
What if my bank account's status never changes to "Enabled" after I contact R365 Support?
The Status field updates to Enabled only once R365 Support verifies the bank account. If the status remains unchanged after the initial request, follow up with R365 Support to check on the verification's progress. Contact R365 Support for an update.
How do I confirm a bank account was successfully excluded from R365 Payments?
Reopen the bank account record and confirm the exclude from R365 payments checkbox remains selected on the R365 Payments tab. A selected checkbox confirms the exclusion and removes the requirement to complete additional R365 Payments fields for that account. Learn more about the Bank Account record.
If I'm enabling R365 Payments on an existing bank account record, do I need to re-enter all required fields?
Yes. Enabling R365 Payments on an existing bank account requires the same required fields as a new account: Legal Entity, Account Type, Bank Account Number, Routing Number, and Bank Name (on check). Enter or confirm any missing fields, then save the bank account record. See the R365 Payments getting started guide for the full list of required fields.