The R365 mobile app can connect to any BLE (Bluetooth low energy) compatible scanner for scanning barcodes. Users can then use the external scanner to scan items when conducting inventory or editing waste logs, donation logs, and item transfers.
To enable Barcode Scanning, contact your CSM or R365 Support to learn how Barcode Scanning can enhance your R365 experience!
Connecting to a Bluetooth Barcode Scanner
To connect an external scanner, ensure that the device is powered on. Then, follow these steps:
Click steps to expand for additional information and images.
1) Follow the device instructions to enter Bluetooth pairing mode, if necessary.
2) Navigate to the Inventory list screen and tap the Bluetooth scanner button, or navigate to the user profile and tap Configure Bluetooth.
3) If this is the first time connecting the barcode scanner, select to the option to grant R365 permission to find Bluetooth devices.
4) Tap the Connect button beside the correct Bluetooth scanner that needs to be connected.
If the device is not shown, tap the refresh button
in the top right corner, which will refresh the list of devices.
5) Tap Connect on the confirmation, then users will receive a notification that the device has been connected.
6) The device will now show as connected on the Bluetooth devices list and at the bottom of the Inventory list screen.
Hide Scanner Notice From Inventory Screens
To hide the Bluetooth Scanner / Scanner Connected button from the Inventory screen, tap the X next to the button. Users will still be able to connect a scanner or view the connection status from the user profile screen.
Once a Scanner has been connected to the mobile device, users can proceed to begin the barcode scanning process for inventory counts or logs and item transfers.
Item Not In Location
For inventory counts, if an item is scanned, and it is not available in the selected storage location, users will receive a notice that the item is not in location. Learn more about how to add items to a storage location.
Barcode Not Found
If a barcode has not been previously linked to a purchased item, users will encounter the Barcode not found message. Users will then be prompted to link the code to an Item. Learn more about how to link a barcode to an item.