Instances Screen

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The Instances screen lists all instances a user has access to. Multi-instance switching is available for brand-managed instances and partner-managed instances. Learn more about multi-instance switching.

From this page, users can:


Security

All users with access to multi-instance switching can open and view the Instances screen. Learn more about managing multi-instance users.

Only users with the following permission can edit instance nicknames:

  • Administration → System Setup → Edit Instance Nicknames

These permissions can be added to custom user roles or individual users. The Permission Access report can be used to determine which user roles or users already have these permissions assigned. For more information, see User Setup and Security.


Navigation

Header Navigation

  1. Select the multi-instance switcher in the system header.

  2. Select Manage instances.


Instances Screen Buttons and Fields

Button/Field

Description

1

Search

Filters for a specific instance name or nickname.

2

Recent

The five most recently viewed instances.

3

Quick Filters

Filters the instance list:

  • All - All instances the user has access to are listed.

  • Favorites - Only instances favorited by the user are listed.

4

Instance/URL

The URL name of the instance. Click to open the instance.
Only instances the user has access to are listed.

5

Instance Nickname

The nickname for the instance. This will populate the multi-instance switcher menu in the system header for all users. Learn more about instance nicknames.

6

Star (Favorite) Button

Indicates if the instance is marked as a favorite.

  • Empty star - Instance is not a favorite.

  • Filled star - Instance is a favorite.

Click to toggle the favorite setting.