The Marketplace contains catalogues of pre-built training courses and checklists that can be imported for use in R365 Training.
ExpandShare Catalogue
The ExpandShare Catalogue contains courses and checklists for the following topics:
Management
Team Building for Managers
Customer Service For Managers
Cash Handling for Managers
Great Guest Experience for Managers
Dealing with Unruly Employees
Ethics for Managers
Orientation & Onboarding Best Practices
Tips for Successful Upselling for Managers
Train the Trainer
Email Best Practices
Menu Engineering
How to Shoot a Video for Your Restaurant
Front of House
Host Training
Counter Service Excellence
Busser Training
Table Service 101: Serving the Guest
Table Service 102: Valued-Added Service
Table Service 103: Getting Ready to Serve
The Power of Selling
Bartending 101
Beer 101: All About Beer
Wine 101: All About Wine
Distilled Spirits 101: All About Liquor
Cocktails 101
Delivery Driver Customer Service
Phone Etiquette
Challenging Customers
Cash Handling for Employees
FOH Steak Mastery
Dietary Restrictions
Tipping Etiquette for Servers
Tipping Etiquette for Counter Service
Barista Basics
Drive Thru 101
Family-Friendly Service
Pre-Bussing
Back of House
Knife Skills
Dishwashing 101
Teaching Back of House Consistency
How to Use a Fryer Effectively
Measuring Cups
Kitchen Communication 101
Compliance
Workplace Harassment, Discrimination & Bullying (Federally compliant version)
CA - Harassment, Discrimination & Bullying
CT - Harassment, Discrimination & Bullying
NY - Harassment, Discrimination & Bullying
NYC - Harassment, Discrimination, & Bullying
IL - Understanding & Preventing Workplace Harassment for Bar and Restaurant Employees
Workplace Violence Prevention Plan Training
Allergens 101
Workplace Diversity & Cultural Competency
Team Safety
Food Safety Training
Food Safety Practice Test
Fire Safety
Safe Alcohol Service
COVID-19 Workplace Safety
Blood-borne Pathogens
FBI Active Shooter Preparedness
Email Best Practices#
PCI Compliance
Driver Safety
Service Animals
Teamwork Makes the Dream Work
Hand Washing
R365 Employee Training (ExpandShare)
ExpandShare User Overview
Completing Location Tasks for End Users
ExpandShare Library for End Users
Designing an Effective Training Program#
ExpandShare Training for Admins
ExpandShare Audits for Admins
ExpandShare Library for Admins
ExpandShare Newsfeed for Admins
Beer, Wine, and Cocktails Template
BOH Recipe Study Guide Template
Course Formatting (Markdown) Template
Exam Template
Quiz Template
YouTube Course Template
How to Shoot a Video for Your Restaurant
Taking Great Menu Photos with iPhone
Restaurant365 Catalogue
The Restaurant365 Catalogue contains courses on the following topics:
Accounting
Accounting Setup at R365
Accounting Daily Sales at R365
Accounts Payable at R365
Bank Activity at R365
Journal Entries at R365
Period End Close at R365
R365 Troubleshooting Guide: Bank Activity
R365 Troubleshooting Guide: Bank Reconciliation
Sales & Forecasting
POS Mapping at R365
Forecasting, Part 1
Forecasting, Part 2
Payroll & HR
R365 Hire
Reporting
R365 Intelligence Starting Guide
R365 Admin
R365 Troubleshooting Guide: Import Tool
R365 Troubleshooting Guide: Vendor Integration Triage
Logging In
R365 Troubleshooting Guide: Login and Password Reset
Workforce
Scheduler at R365
Task Management
Task Management at R365
Always Food Safe Catalogue
The Always Food Safe Catalogue contains courses on the following topics:
Free Courses & Tests
Free Food Handler Practice Test
Paid Courses & Tests
Food Safety Certification
Alcohol Safety Certification
Learn more about the Always Food Safe Certifications add-on.
WineView Catalogue
The WineView Catalogue contains courses on the following topics:
Free Courses
Selling to Guests: The First 30 Seconds (Free Course)
Restaurant Technologies Catalogue
The Restaurant Technologies Catalogue contains courses on the following topics:
Oil
Adding Oil with a Restaurant Technologies - Add Wand
Adding Oil with a Restaurant Technologies - Toggle Switch
Disposing Oil with a Restaurant Technologies - Roll Up Filter
Disposing Oil with a Restaurant Technologies - Toggle Switch
Filtering and Testing with a Restaurant - Technologies Roll Up Filter
Other Catalogues
The R365 Training Marketplace also offers content in the following catalogues:
Catalogue | Courses | Checklists |
---|---|---|
7shifts | ✔ | |
Aloha | ✔ | |
American Red Cross | ✔ | |
Bear Robotics | ✔ | |
BevSpot | ✔ | |
Craftable | ✔ | |
ChowNow | ✔ | |
Clover | ✔ | |
Coca-Cola | ✔ | |
DoorDash | ✔ | |
ezCarter | ✔ | |
Focus | ✔ | |
Grubhub | ✔ | |
Henny Penny | ✔ | |
Heartland POS | ✔ | |
HotSchedules | ✔ | |
HungerRush | ✔ | |
Lightspeed | ✔ | |
MarginEdge | ✔ | |
MarketMan | ✔ | |
Oracle | ✔ | |
Ottimate | ✔ | |
OpenTable | ✔ | |
Pepsi | ✔ | |
Resy | ✔ | |
Revel | ✔ | |
SevenRooms | ✔ | |
Square | ✔ | |
SpotOn/Dolce | ✔ | |
Tattle | ✔ | |
TipHaus | ✔ | |
Tock | ✔ | |
Touch Bistro | ✔ | |
Toast | ✔ | |
UberEats | ✔ | |
US Foods | ✔ | |
Vulcan | ✔ | |
Wisely | ✔ | |
Yelp | ✔ | ✔ |