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    Certifications
    • 06 Aug 2024
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    Certifications

    • Updated on 06 Aug 2024
    • 1 Minute to read
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    Article summary

    Overview

    Certification Tracking is used to record and monitor the expiration dates of certifications that are required for the jobs that an employee works, such as a driver's license or ServSafe certificate. 

    Each certification requirement that is tracked is defined as a certification type on the Labor Admin page. The certification type defines the name of the certification requirement and when notifications for expired certifications are sent. 

    Certifications held by an employee are tracked by assigning the associated certification type on the Certifications tab of their employee record. Employees can have multiple instances of the same certification type if they hold more than one certification of that type. Expiration notifications will be sent for each certification that they hold. Learn more about assigning certifications to employees here. 

    Supporting documentation can be uploaded in the details of the certification assigned to the employee. Up to 10 files can be uploaded per certification. 

    Key Terms

    Term

    Definition

    Certification

    An official document attesting that the employee has passed the requirements set by the issuing agency. Associated with a single employee and may have an expiration date.

    Certification Type

    R365 name for a certification requirement or program.

    Certification Issuing Agency

    Agency or certification program that issued the certification to the employee.

    Certification Number

    Number associated with the certification issued to the employee, such as a driver's license number.

    Certification Issuing Date

    Date the certification was issued to the employee.

    Certification Expiration Date

    Date that the certification issued to the employee will expire. This is the date used for notifications.

    Certifications Pages and Tabs

    Labor Admin Page - Certifications Tab

    On the Certifications tab of the Labor Admin page, users can view, edit, and create certification types.

    Workforce Employee Record - Certifications Tab

    On the Certifications tab of an employee's employee record, users can view, edit, and assign the employee's certifications. 

    Reports

    Employee Certification Report

    The Employee Certification Report lists all certifications for active and separated employees, including the associated certification status, expiration date, and notes.

    Setup & Related Areas

    Certification Types

    Each certification type must be configured on the Labor Admin page before associated certifications can be assigned to employees. Learn more about creating certification types here. 

    Department Records

    Only the 'Managers' assigned on department records can receive certification expiration notifications. When notifications are configured to be sent to department managers, a notification is sent to all of the department managers assigned to any of the departments associated with the employee's jobs. 

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