Onboarding Dashboard

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In Beta

This feature is in beta for select customers. Contact your CSM for more information. 

The Onboarding dashboard guides foundational setup—defining legal entities, locations, calendars, and configuring the Start of Business Day.

Each step builds on the previous one and is ordered to maximize value and efficiency. All steps in the dashboard must be completed before engaging with an implementation specialist.


Security

Users must have the following permission to access the Onboarding Dashboard.

  • Administration → Dashboards → View Onboarding Dashboard

This permission provides view-only access. Additional permissions are required to complete setup steps.


Navigation

Navigation Steps

  1. Open the Home application.

  2. Select Onboarding dashboard.

Search

Navigate to pages with the R365 global search bar:

  1. Enter all or part of the page name in the R365 global search bar.

  2. Select the page from the results list.

Only enabled pages can be searched for. If the desired page is not enabled, contact your CSM for assistance.



Onboarding Dashboard - Buttons and Fields


Button/Field

Description

1

Onboarding Resources

Opens a panel of resources including the following:

  • What to Expect During Onboarding:  Opens R365 Onboarding article with a timeline, key milestones, and tips for working with an Implementation Specialist.

  • Support Center: Opens the Support Center to start a chat with R365 Support or view and manage tickets.

  • Knowledge Base: Opens the R365 Knowledge Base with articles on navigating and completing tasks in R365.

2

Onboarding Progress Bar

Indicates the completion progress for the required steps of the onboarding dashboard.

Displays the completion ratio (steps completed vs total required).

3

Legal Entities Step

Opens the Legal Entities Step where legal entities, entity IDs, and addresses are entered for each legal entity.

4

Locations Step

Opens the Locations Step where location names, addresses, and location IDs are entered for each location.

5

Calendars Step

Opens the Calendars Step where the initial fiscal and operational calendars are created for each legal entity.

6

Start of Business Day

Opens the Start of Business Day step where users can keep the default Start of Business day of 12:00am or add an alternate start time.

7

Users

Opens the Users page where additional users can be added to Restaurant365.

This step is optional.


Steps - Buttons and Fields

Button/Field

Description

1

Locked/Unlocked Icon

Indicates the status of the step; steps icons include:

  • Locked: The step is unavailable until the required preceding steps are completed.

  • Unlocked: The step is available for setup or editing.

  • Complete: The step has been completed and required records created. Once a step is complete, th records can be reviewed or updated from their associated pages.

2

Step Name

The name of the step.

3

Step Status

Displays the current status of the step when the step is unlocked.

4

Get Started/ Resume/ Review

The action available for the step which is dependent on the status of the step.

If the step status is:

Then the action available is:

Locked

No action available.

Unlocked - and has not been started

Get Started: Opens the blank step.

Unlocked - and is in progress

Resume: Opens the step with the previously entered information.

Complete

Review: Opens the associated page for the completed step.

5

Step Information

Provides information related to the selected step.

The displayed information changes based on the status of the step.