Documentation Index

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Request Access

Updated
  • Updated on Sep 4, 2026
  • Published on Aug 17, 2026
  • 1 minute(s) read
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Each R365 integration surfaces has its own access process. Use the section below that matches the surface you're building against.

R365 Public API

Early Adopter (Closed)

The R365 Public API is currently available to a closed Early Adopter group. Restaurant365 is incorporating participant feedback before it opens access more broadly. Learn more about requesting R365 Public API access.

To request access:

Acceptance into the Early Adopter group is closed. Restaurant365 will communicate when the group reopens. No request form is needed while acceptance is closed. For current production access, see the R365 API Connector section below or the Restaurant365 OData Connector.

Once Restaurant365 approves access, the integration receives API credentials.

Credentials are a single, long-lived bearer token. The token is delivered through a secure 1Password share link, emailed to the contact named on the request. The link is locked to that email address, can be opened once, and expires after 7 days. Open it promptly and store the token in a secret manager — it cannot be retrieved from the link a second time.

Public API access is currently closed to an approved Early Adopter group. Availability and pricing are subject to change.

Secure Data Share

Secure Data Share gives you direct, read-only access to R365 data via Snowflake. Access is provisioned through Snowflake.

R365 API Connector

The R365 API Connector is a REST API. It is read-only. Existing integrations built on this surface continue to work as the company moves to the R365 Public API. The R365 Public API is currently an Early Adopter program, and acceptance is closed to new participants. The API Connector remains the production option until Public API access reopens more broadly.

In order to access the R365 API Connector, please review the steps required for your Organization:

R365 Customer Instructions

  1. Contact R365 Support to request API Access for your vendor.

    Include a member of your Vendor's Technical Support Team on the request

  2. R365 Support will confirm your request and your permission for vendor access and then provide the API login credentials to your vendor.

Third Party Vendor Instructions

  1. If the customer did not perform the above steps for you, contact R365 Support and request an API Login for your vendor group.

  2. If you already have an API Key, request access to the customer instance (https://domain.restaurant365.com).

  3. R365 Support will confirm your request with the customer and then provide you with your API login credentials (or a confirmation of the added access for the customer).