The Predictability record defines the minimum number of days before a scheduled week begins by which the week's schedule must be published for one or more locations. It is created from the Labor Rules page. Learn more about creating a labor rule or configuring a predictability rule.
Security
Each action on the Predictability record has a dedicated permission under Labor → Labor Rules.
Action | Permission |
|---|---|
View | Labor → Labor Rules → Predictability Rules → View Predictability Rules |
Edit | Labor → Labor Rules → Predictability Rules → Edit Predictability Rules |
These permissions can be added to custom user roles or individual users. The Permission Access report can be used to determine which user roles or users already have these permissions assigned. For more information, see User Setup and Security.
Predictability Record Fields
Button/Field | Description | |
|---|---|---|
1 | New predictability rule | Displays the page for creating a new predictability rule. |
2 | Cancel | Discards changes and closes the page without saving. |
3 | Create | Saves the tip makeup rule and creates the record. |
4 | Close | Closes the rule creation screen without saving changes. |
5 | Section navigation | Indicates the currently displayed section. Click to navigate to the desired section. |
6 | Name | Captures the name of the predictability rule. |
7 | Locations | Sets the locations where the tip makeup rule applies. |
8 | Advance notice period | The minimum number of whole days, before the scheduled week begins, by which the week's schedule must be published. Accepts whole numbers of 1 or greater. |
9 | Grace period | The number of minutes after a shift starts during which a late schedule change does not count toward the rule's penalty. Only visible once penalty calculation is available for the account. |
10 | Penalty tiers | A set of notice-threshold and formula rows that determine the pay penalty for a late shift change. Only visible once penalty calculation is available for the account. |
Predictability Tiers
Field | Description | |
|---|---|---|
1 | Notice window range | The lower and upper bound of this tier's notice window, entered as a number paired with an hours/minutes unit dropdown (for example, 24 to 0 hours before week start). Defines how far out from the shift start this tier applies. |
2 | Penalty Type | Defines the type of penalty. Types include:
Hovering over the information icon indicates what must occur to trigger the penalty.
|
3 | Formula | Determines how the penalty is calculated. Fixed hours and Fixed dollar are available for every schedule change type. Shift hours reduced and Shift cancelled offer two additional options: Multiplier and Lesser of. |
4 | Hours / $ Amount / Multiplier / Max hours | The value used to calculate the penalty. The field's label and input change based on the selected Formula: Hours for Fixed hours, $ Amount for Fixed dollar, Multiplier for Multiplier, or Max hours for Lesser of. A pay summary beside the field reflects the selection — for example, "Pay = [X] hour(s) at regular rate," "Pay = [X]x rate x scheduled hours," or "Pay = lesser of [X] hrs or cancelled hrs." |
5 | Add condition | Adds an additional IF/THEN condition to the penalty formula for that schedule change type — for example, IF Shift length is [less than or equal to] [Hours] THEN (→) pay [Hours] at regular rate.
|
6 | Delete | Deletes the penalty tier. |
A calculated penalty is not final until the affected employee acknowledges the shift change in the mobile app, or the pay period closes with the change still unacknowledged. Once resolved, the penalty amount appears on the employee's timecard and on the Predictability Acknowledgement Report. See How Predictability Pay Penalties Are Calculated for the full acknowledgment lifecycle.