This feature is in beta for select customers. Contact your CSM for more information.
A garnishment is a court-ordered payroll deduction assigned to an employee record. Use this process to update details for an existing garnishment without affecting processed payroll. The system applies updates prospectively based on the effective date.
Garnishments are accessed from the Payroll tab on the employee record.
When to Update a Garnishment
Update an existing garnishment when the order continues but certain details change. Updating preserves the original garnishment record and maintains reporting continuity.
Use this process if:
The garnishment agency changes its remittance address
A new or reissued order is received with updated identifiers
The deduction amount changes due to a modified order
The start or end date changes
A supporting document needs to be replaced or added
The employee notification date or status needs to be recorded or corrected
Do not use this process if:
The garnishment must be stopped entirely
The deduction type changes
A correction is required for processed payroll
If the garnishment must be stopped, see End a Garnishment.
If payroll results must be corrected, process a payroll correction instead of editing the garnishment record.
Security
Users must have the following permissions to edit a garnishment:
Labor → Employees → Payroll → Deductions → Edit Deductions
These permissions can be added to custom user roles or individual users. The Permission Access report can be used to determine which user roles or users already have these permissions assigned. For more information, see User Setup and Security.
Open a Garnishment Record
All updates begin from an existing garnishment record on the employee's Payroll tab.
Select Workforce from the left navigation rail.
Expand Employees.
Select Employees.
Select the employee from the Employees page.
Select the Payroll tab.
Click the garnishment row to open the record.
Update order details
Order details may need to be updated if an agency changes its remittance address, a new or reissued order is received, or an uploaded document needs to be replaced.
1) Open the garnishment record and select Add version.
2) Navigate to the Order details section.
The Order details section contains the following fields:
Date of receipt — the date the order was received
Agency name — the name of the issuing or remittance agency
Agency address — the address to which payments are remitted
ID numbers — identifiers associated with the order or employee
Order ID — the identifier assigned to the garnishment order
Remittance number — the number used when submitting payments to the agency
Order document — upload field for the garnishment order PDF
3) Update the relevant fields.
Only highlighted fields are available for editing.
Update the agency address if the remittance location has changed.
Update the remittance number or order ID if a reissued order has been received.
Replace the uploaded document if a clearer copy or updated order is available.
4) Select Save.
Order detail changes do not affect payroll calculations.
Update deduction amounts
Update the deduction amount or percentage when a modified court order specifies a new withholding amount. The update method depends on whether the order specifies a flat dollar amount or a percentage of earnings — step 3 shows both.
Legal limits: The system automatically enforces legal maximums regardless of the amount entered. If the configured amount exceeds the legal limit, the system deducts the lower amount. Child support limits are enforced at both the federal and applicable state level. All other garnishments are enforced at the federal limit; state limits can be configured by setting a percentage of disposable earnings.
1) Open the garnishment record and select Add version.
2) Navigate to the Deduction details section.
3a) Enter the updated flat dollar amount in the Employee deduction amount field.
Confirm Amount type is set to Flat $ amount, then enter the updated amount in the Employee deduction amount field.
3b) Enter the updated percentage of earnings in the Employee deduction amount field.
Confirm Amount type is set to % of earnings, then enter the updated percentage in the Employee deduction percent field.
4) Select Save.
Update start date
Update the start date when an order is amended or extended to a date different than originally entered.
1) Open the garnishment record and select Add version.
2) Navigate to the Date details section.
3) Update the Start date as needed.
4) Select Save.
Update employee notification status
The Employee notification section is used to document when the employee was notified of the garnishment. This section does not affect payroll. Update it when notification occurs after the garnishment was created, or if the notification date needs to be corrected.
Restaurant365 does not notify employees of garnishments. The Employee notification section is a recordkeeping tool only. Employers are responsible for providing written notice as required by law.
1) Open the garnishment record and select Add version.
2) Navigate to the Employee notification section.
3) Check the Employee has received written notice of this garnishment checkbox.
Check this only after written notice has been provided to the employee.
4) Enter the date notice was provided in the Date of notification field.
5) Upload supporting documentation. (Optional)
Attachments must be in .jpg, .gif, .pdf, or .png format with a maximum size of 5MB. Upload a copy of the written notice or any supporting correspondence.
6) Select Save.
FAQ
Why can't the garnishment be edited?
Possible reasons include:
Missing required permissions
Payroll for the period is already processed
The field is system-controlled and cannot be changed
Confirm permissions and payroll status before troubleshooting further.
Why did the garnishment amount not change on the paycheck?
There are two common reasons a garnishment amount may not reflect a recent update:
Timing — The update may have an effective date in a future period, or it may have been entered after payroll was processed. Review the effective date and payroll status to confirm when the update applies.
Disposable earnings limit — If the updated amount exceeds the allowable limit based on the employee's disposable earnings, the system will cap the garnishment at the limit. For example, if the garnishment was updated from $250 to $500 but the employee's disposable earnings limit calculates to $250, the deduction will remain at $250.
Can a garnishment be changed mid-pay period?
Yes. Mid-period changes may result in partial deductions depending on payroll timing and frequency settings. Review payroll status before finalizing changes.