Menu items can be archived and/or restored in R365. When a menu item is archived, the item is set to an archived or inactive state. Once an item is archived, it is moved to the Archived Items list and no longer an active menu item.
At any time, the menu item can be restored. This can be done by locating the item on the Archived Items list and clicking Restore. Once an item has been restored, it will move back to the list of active menu items and be available for use.
Archiving unused menu items ensures that this list is cleaner, focused, and organized.
Archived /Menu Items and Reporting
Archived menu items are not considered for PMIX calculations and removed from menu item reporting.
Navigation
Menu Items Page
Open the Sales & Forecasting application.
Expand Menu Items.
Select Menu Items.
Archive Menu Items
On the Menu Items list, locate and open the menu item that needs to be archived.
Click the menu button.
From the dropdown, click Archive Item.
The menu item is now archived, and the status will change from Active to Archived.
Restore Menu Items
From the Menu Items page, click the menu button.
Select Archived Items to open the Archived Items list.
On the Archived Items list, locate the menu item(s) that need to be restored.
Click the menu button.
- OR -
Click the checkbox to select the menu item to restore.From the dropdown, click Restore.
- OR -From the bulk action bar, click Restore.
The menu item will be restored to the active menu items list, and the status will change from Archived to Active.
FAQ
Can multiple menu items be archived at once?
The Archive Menu Items steps only cover archiving one item at a time from its menu button. The Restore Menu Items process, by contrast, supports a bulk action bar for restoring several items at once from the Archived Items list. Users who need to archive many items should expect to repeat the single-item steps for each one, since a bulk archive option is not documented. See Archive or Restore POS Items for the equivalent process on POS items.
What permissions are needed to archive or restore a menu item?
Archiving and restoring a menu item requires the Edit Menu Items permission (part of the Food > Menu Items permission group). These permissions can be assigned through a custom user role or granted to an individual user. See Menu Item Categories for how Menu Items-related permissions are structured and assigned.
Does archiving a menu item delete it or its historical data?
Archiving does not delete a menu item. It moves the item to the Archived Items list and changes its status from Active to Archived, but the record itself and its transaction history remain intact. The item is simply excluded from PMIX calculations and menu item reporting while it stays archived. See Menu Items for how reporting reflects active versus archived items.
What happens if a menu item is still linked to a recipe or a POS item when it's archived?
The archive process does not describe any check for active recipe or POS item links, so a linked item can currently be archived without a warning. This mirrors a related restriction on the recipe side, where a recipe cannot be deleted while it remains connected to a menu item. See Delete or Deactivate a Recipe for the analogous linkage restriction; a dedicated resolution for menu-item-side conflicts is not documented and is flagged here as an open gap.
Will an archived item's past sales history return when it's restored?
Restoring a menu item returns it to the active menu items list and changes its status back to Active, making it available for use and reporting again going forward. The article does not state whether restoring an item retroactively reinstates it into PMIX calculations or menu item reports for the period it was archived. See Menu Items for how menu item reports are calculated.