Device widgets are native iOS and Android home screen elements that display R365 data at a glance, without opening the R365 app. Device widgets only display data accessible to the user logged in to the R365 app. No additional configuration in R365 is required.
The following device widgets are available, showing a snapshot of R365 data and opening the corresponding screen in the R365 app when tapped:
My next shifts
Weekly schedule overview
Daily sales summary
WTD sales
My tasks
Device widgets are added through the standard widget gallery on iOS and Android. Learn more about adding a device widget to your home screen.
Device Widgets and Dashboard Widgets
The R365 app dashboard displays widgets inside the app itself, accessible from the 'Dashboard' screen after opening R365. Device widgets appear on the phone's home screen and provide a data snapshot without opening the app. The two widget types are separate, and changes to the in-app dashboard do not affect device widgets.
How Device Widget Data Refreshes
Device widget data syncs with R365 automatically. The refresh schedule is controlled by the device's operating system (iOS or Android) and runs approximately every 30 minutes, depending on OS settings and battery constraints.
Certain events also trigger an immediate refresh, including opening the R365 app, logging in or out, and schedule changes.
A user must be logged in to the app to populate device widget data. If no user is logged in to the device app, widgets will display an alert and provide a direct link to log in.
Several conditions can reduce how often a device widget refreshes:
Battery saver mode — Both iOS and Android may throttle background refresh when battery saver or low-power mode is active. Disabling battery saver mode restores the standard refresh schedule.
No internet connection — An active internet connection is required for the widget to sync with R365. Confirm the device has connectivity.
App not recently opened — Opening the R365 app triggers an immediate widget refresh. If the widget data appears stale, open the app to force a refresh.
Available Device Widgets
My Next Shifts
The My next shifts device widget displays upcoming shifts, total hours, and the assigned location directly on the device home screen. Tapping the widget opens the My schedule screen in the R365 app.
All app users have access to the My next shifts device widget.
Weekly Schedule Overview
The Weekly schedule overview device widget displays the full picture of worked hours, remaining hours, and a complete schedule view for the current week, directly on the device home screen. Tapping the widget opens the My schedule screen in the R365 app.
All app users have access to the Weekly schedule overview device widget.
Daily Sales Summary
The Daily sales summary device widget displays a KPI snapshot including total sales, labor %, guest count, and over/short from the previous day. Tapping the widget opens the Daily sales summary (DSS) in the R365 app.
Users must have the following permission(s) to view DSS data in the Daily sales summary device widget.
Sales & Cash → Daily Sales → View Daily Sales
Without this permission, the widget displays the message "Request access to view widget data".
WTD Sales
The WTD sales device widget displays a KPI snapshot including total sales, labor %, guest count, and over/short for the current week to date. Tapping the widget opens the Daily sales screen in the R365 app.
Users must have the following permission(s) to view DSS data in the WTD sales summary device widget.
Sales & Cash → Daily Sales → View Daily Sales
Without this permission, the widget displays the message "Request access to view widget data".
My Tasks
The My tasks device widget displays a count of overdue, due-today, and pending tasks. Tapping the widget opens the My tasks screen in the R365 app.
All app users have access to the My tasks device widget.
