---
title: "Using the R365 Connect Installer"
slug: "using-the-r365-connect-installer"
description: "Download and run the R365 Connect Installer for POS integration. Used only during implementation at the request of an R365 POS Integration Specialist."
updated: 2025-10-09T19:42:20Z
published: 2025-10-09T19:42:20Z
canonical: "docs.restaurant365.com/using-the-r365-connect-installer"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.restaurant365.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Using the R365 Connect Installer

The R365 Connect Installer downloads the tool needed to integrate R365 with the User's POS for a specific Location. Installation of this tool only occurs during implementation and at the request of a R365 POS Integration Specialist. This should be downloaded by an Administrator on the restaurant's home computer where the POS is currently running.

---

> [!WARNING]
> Users with the following Permission will be able to access the R365 Connect Installer:
> 
> - Administration → POS Management → View POS Connect Installer

Learn more about [managing Permissions and Custom User Roles here](/doc/docs/custom-user-roles). The [Permission Access report](/doc/docs/generating-a-permissions-access-report) can be used to determine which [User Roles](/doc/docs/security-permissions-user-roles) or [Users](https://help.restaurant365.net/support/login) already have these Permissions assigned. Learn more about [User Setup and Security here](/doc/docs/user-setup-security-and-location-access).

---

## Installing R365 Connect

To install R365 Connect:

*Click steps to expand for additional information and images.*

**1) Navigate to the **POS Connect Installer.****

****Navigation Steps****

1. Open the **Admin** app.
2. Expand **Sales & Forecasting**.
3. Click **POS Connect Installer**.

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-51NHYJ5A.png?sv=2026-02-06&spr=https&st=2026-11-06T20%3A59%3A09Z&se=2026-11-06T21%3A59%3A09Z&sr=c&sp=r&sig=TB%2BSgFcjVsdQyCCwjCPZAF4eKESdowbIk1ZloYBGfnc%3D)

****Search****

Navigate to pages with the [R365 global search bar](/doc/docs/r365-search):

1. Enter all or part of the **page name** in the R365 global search bar.
2. Select the page from the results list.

> Only enabled pages can be searched for. If the desired page is not enabled, contact your CSM for assistance.

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-1745007955784.png?sv=2026-02-06&spr=https&st=2026-11-06T20%3A59%3A09Z&se=2026-11-06T21%3A59%3A09Z&sr=c&sp=r&sig=TB%2BSgFcjVsdQyCCwjCPZAF4eKESdowbIk1ZloYBGfnc%3D)

**2) The POS Connect Installer page will open.**

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-1294WVKZ.png?sv=2026-02-06&spr=https&st=2026-11-06T20%3A59%3A09Z&se=2026-11-06T21%3A59%3A09Z&sr=c&sp=r&sig=TB%2BSgFcjVsdQyCCwjCPZAF4eKESdowbIk1ZloYBGfnc%3D)

**3) Select the **location** that will have the installer downloaded.**

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-QZ9CHAUZ.png?sv=2026-02-06&spr=https&st=2026-11-06T20%3A59%3A09Z&se=2026-11-06T21%3A59%3A09Z&sr=c&sp=r&sig=TB%2BSgFcjVsdQyCCwjCPZAF4eKESdowbIk1ZloYBGfnc%3D)

**4) Click **Download Installer.** The download should only last for a few seconds.**

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-MN9UEU4Z.png?sv=2026-02-06&spr=https&st=2026-11-06T20%3A59%3A09Z&se=2026-11-06T21%3A59%3A09Z&sr=c&sp=r&sig=TB%2BSgFcjVsdQyCCwjCPZAF4eKESdowbIk1ZloYBGfnc%3D)

**5) Once downloaded, click the file to open the installer.**

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-OECUVCCP.png?sv=2026-02-06&spr=https&st=2026-11-06T20%3A59%3A09Z&se=2026-11-06T21%3A59%3A09Z&sr=c&sp=r&sig=TB%2BSgFcjVsdQyCCwjCPZAF4eKESdowbIk1ZloYBGfnc%3D)

**6) The loading box will appear to show the installation in motion.**

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/61bd1538-13a0-481b-8b5b-b66a5159e9e8.png?sv=2026-02-06&spr=https&st=2026-11-06T20%3A59%3A09Z&se=2026-11-06T21%3A59%3A09Z&sr=c&sp=r&sig=TB%2BSgFcjVsdQyCCwjCPZAF4eKESdowbIk1ZloYBGfnc%3D)

**7) Once the download is complete, three User Account Control modals will appear asking to install the following:**

- R365 Components
- Comida
- Bomgar Jump Client

Click 'Yes' to all three and then the process will be complete!