--- title: "Uncleared R365 Payments" slug: "uncleared-r365-payments" description: "List issued FIS R365 Payments (checks, ACH, vCard) that have not yet cleared to identify outstanding vendor payments." updated: 2026-10-12T17:21:51Z published: 2026-10-12T17:21:51Z canonical: "docs.restaurant365.com/uncleared-r365-payments" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.restaurant365.com/llms.txt > Use this file to discover all available pages before exploring further. # Uncleared R365 Payments The Uncleared R365 Payment Report lists all FIS R365 payments that have been issued but remain uncleared, providing visibility into vendors who have not yet deposited checks or processed vCards. > [!NOTE] > This report only displays payments generated through the [R365 Payments service.](/doc/docs/r365-payments-service) --- ## Navigation The My Reports search bar can be used to search R365's entire catalog of reports. 1. Open the **Reports** app. 2. Navigate to **My Reports**. 3. Enter all or part of the report name in the **search bar**. 4. The **Results** tab will open with the list of search results. 5. From beneath the report name, click **Run** to run the report with the selected report view. -OR- Click **Customize** to adjust the report parameters and run the report. ![Overview of report options in Restaurant365 with highlighted run and customize buttons.](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/report.png?sv=2026-02-06&spr=https&st=2026-10-27T23%3A56%3A23Z&se=2026-10-28T00%3A56%3A23Z&sr=c&sp=r&sig=3J%2F%2Fvg14%2FW%2FN4A2vAxYMkDZ9dg14QmiHECvS%2F4HAEwU%3D) --- ## Report Parameters![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-6FSEPRQ0.png?sv=2026-02-06&spr=https&st=2026-10-27T23%3A56%3A23Z&se=2026-10-28T00%3A56%3A23Z&sr=c&sp=r&sig=3J%2F%2Fvg14%2FW%2FN4A2vAxYMkDZ9dg14QmiHECvS%2F4HAEwU%3D) | Parameter | Description | | --- | --- | | Filter By | Filter options for the report: - Legal Entity - Location - [Location Reporting Category](/doc/docs/location-reporting-categories) - [Location Group](/doc/docs/location-groups-in-my-reports) | | Filter | A list of filter options determined by the 'Filter By' category selected. | | Bank Account | Filters the report for the selected bank accounts. | | Payment Methods | A list of payment methods that can be included in the report: - ACH - Check - vCard Users can select one or multiple options in this parameter. | | Start | First date for which to pull data for the report. The 'Start' and 'End' parameters create the date range for the data generated. The report then displays data for all dates within the date range, including the start and end dates. | | End | Last date for which to pull data for the report. The 'Start' and 'End' parameters create the date range for the data generated. The report then displays data for all dates within the date range, including the start and end dates. | | View options | This section provides options to select, save, edit, or delete a [report view](https://docs.restaurant365.com/docs/report-views). | | Run | Generates the report. Click the down arrow to the right of the Run button to export, email, or print the report. | --- ## Report Layout ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-FZ0RXAK9.png?sv=2026-02-06&spr=https&st=2026-10-27T23%3A56%3A23Z&se=2026-10-28T00%3A56%3A23Z&sr=c&sp=r&sig=3J%2F%2Fvg14%2FW%2FN4A2vAxYMkDZ9dg14QmiHECvS%2F4HAEwU%3D) > [!NOTE] > Click on any column header to sort by that column. ###### | Column | Description | | --- | --- | | Legal Entity Name | Legal entity associated with the transaction. | | Bank Account Name | Bank account used in the transaction. | | Location Name | Location associated with the transaction. | | Payment Method | Method of payment used when paid through [R365 Payments](/doc/docs/r365-payments-service). | | Issued Date | Date the payment was sent to the vendor. | | Vendor Name | Vendor to whom the payment was sent. | | Payment Number | Number used to identify the payment in the system. This number can also be used to quickly locate the payment in AP Transactions. | | Payment Date | Date Entered for the Payment. > [!NOTE] > The date manually entered during payment creation, which may differ from the actual payment submission date. | | Total Payment Amount | Total amount paid to the vendor. | --- ## Email, Export, or Print the Report This report can be emailed, exported, or printed in custom formatting directly from the reporting window. Learn more about how to [send, export, or print this report](/doc/docs/my-reports-send-export-or-print-reports). ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-U3S8UCR9.png?sv=2026-02-06&spr=https&st=2026-10-27T23%3A56%3A23Z&se=2026-10-28T00%3A56%3A23Z&sr=c&sp=r&sig=3J%2F%2Fvg14%2FW%2FN4A2vAxYMkDZ9dg14QmiHECvS%2F4HAEwU%3D) --- ### FAQ #### Why isn't one of my payments on this report? The report only shows payments generated through the [R365 Payments service](https://docs.restaurant365.com/docs/r365-payments-service). Payments created another way don't appear, even if they're uncleared. #### Why does the Payment Date differ from the Issued Date? Payment Date is the date a user manually enters when creating the payment, so it may not match the day the payment was submitted. Issued Date is the date the payment was sent to the vendor. To learn how payments are created and submitted, see [Pay Vendors with R365 Payments](https://docs.restaurant365.com/docs/paying-vendors-with-r365-payments). #### How do I find an uncleared payment in R365? Copy the Payment Number from the report. You can use it to quickly locate the payment on the [AP Transactions page](https://docs.restaurant365.com/docs/ap-transactions). Restaurant365 Add-on service where R365 processes vendor payments on behalf of the customer. Legal or trade name of the vendor supplying goods or services as configured on the vendor record in R365. Accounts Payable — payments a company owes to vendors. In Bank Activity, imported bank transactions can be matched to AP payments to confirm they've cleared the bank account. The value recorded for an account, metric, or activity that reflects what actually occurred, not what was scheduled, estimated, ordered, planned, or forecasted. ## Related - [R365 AP Payments Billing Report](/r365-ap-payments-report.md) - [Adjusted Cash Balance](/adjusted-cash-balance.md) - [Payment Disbursements Export](/payment-disbursements-export.md)