--- title: "To and From Addresses in R365 Payments" slug: "to-and-from-addresses-in-r365-payments" description: "Understand how R365 Payments determines sender and recipient names and addresses printed on checks and stubs." updated: 2026-05-26T17:25:07Z published: 2026-05-27T07:00:11Z canonical: "docs.restaurant365.com/to-and-from-addresses-in-r365-payments" stale: true --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.restaurant365.com/llms.txt > Use this file to discover all available pages before exploring further. # To and From Addresses in R365 Payments There are several ways that users can customize To and From addresses for use with [R365 Payments](/doc/docs/r365-payments-service). These are the names and addresses that appear on printed checks, check stubs, and digital check stubs for ACH and vCard payments. Users might choose to customize the location, legal entity, or vendor name that appears on payments for several reasons. For example: - The default name includes a store number or other information that does not need to appear on checks. - The To / From name that appears on checks and stubs includes an 'attention to' line or department name that would not otherwise appear as part of the default name. - The vendor name on checks differs from the name used for the vendor within the organization. This article explains how those names and addresses are selected and how the **Billing** vs **Shipping** address is used. --- ## Preferences On the [Miscellaneous tab of System Preferences](/doc/docs/system-preferences-miscellaneous), the Print Checks From field determines whether the From address on [printed checks](/doc/docs/printing-checks) is pulled from the [location](/doc/docs/legal-entities-location-record) or from the [legal entity](/doc/docs/legal-entity-record). - This setting applies to checks printed locally and to checks printed and mailed through R365 Payments. - Once this record is chosen (Location or Legal Entity), the address from that record is used as the **From** address on checks and stubs. If a **Billing Address** is **defined** on the record, it is used as the **From** address. If **no** Billing Address is defined, the **Shipping** **Address** is used instead. ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image(746).png) --- ## Location Check Name On the General tab of the [Location record](/doc/docs/legal-entities-location-record), the **Check Name** field lets users enter an alternate name for the location for R365 Payments checks. This field is only surfaced when R365 Payments is enabled and the customer is configured for R365 Payments. It is not used for non–R365 Payments check-printing flows, and it is hidden entirely when the Payments feature is turned off. - When this field is set, the name in the **Check Name** field replaces the default name for the location on printed checks, check stubs, and digital check stubs for ACH and vCard payments. - For example, if the default location name is `Location 2 - Store#200`, the **Check Name** field can be set to `Location 2` so that only `Location 2` appears on checks and stubs. - This is an optional field on the Location record. ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-WCFPIDRE.png) --- ## Legal Entity Check Name In the **R365 Payments** section at the bottom of the [Legal Entity record](/doc/docs/legal-entity-record), the **Check Name** field lets users enter an alternate name for the legal entity for [R365 Payments](/doc/docs/r365-payments-service-category) checks. This field is only surfaced when R365 Payments is enabled and the customer is configured for R365 Payments. It is not used for non–R365 Payments check-printing flows, and it is hidden entirely when the Payments feature is turned off. - When this field is set, the name in the **Check Name** field replaces the default name for the legal entity on printed checks, check stubs, and digital check stubs for ACH and vCard payments. - For example, if the default legal entity name is `Legal Entity #2,(Delicious Food Co.)`, the **Check Name** field can be set to `Delicious Food Co.` so that only `Delicious Food Co.` appears on checks and stubs. - This is an optional field on the Legal Entity record. ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-BMLCUPX6.png) --- ## Vendor Name On the **Vendor Additional Info** tab of the [Vendor record](/doc/docs/vendor-record), the **Check Name** field controls the vendor name that appears on checks and stubs. - When this field is set, the name in the **Check Name** field replaces the default vendor name on printed checks, check stubs, and digital check stubs for ACH and vCard payments. - For example, if the default vendor name is `F&B Company` but the vendor requires that all payments be sent directly to the billing department, the **Check Name** field can be set to `F&B Company ATTN: Billing` so that checks are delivered to the correct department. - This is a required field on the Vendor record. It is automatically populated with the same name that appears in the **Name** field on the General tab and can be edited as needed. ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-MI5QSYJ1.png) --- ## Vendor address used for R365 Payments checks (Billing vs Shipping) Vendors can have both a **Shipping Address** and a **Billing Address** on the address component. For checks sent through **R365 Payments** and printed with the R365 Payments service, the **To** address on the check uses the **Billing Address** when available and otherwise falls back to the Shipping Address. When sending payments through R365 Payments: - If the **separate Billing Address field is enabled** for the vendor **and a Billing Address is populated**, the **Billing Address** is used as the vendor’s check address. - If the Billing Address field is enabled but **no Billing Address is populated**, or if the separate Billing Address field is **not enabled**, the **Shipping Address** (the original vendor address field) is used as the vendor’s check address. - If neither a Billing Address nor a Shipping Address is defined for the vendor, no address prints on the check. The **Check Name** and any other vendor check override fields continue to control the name that prints on the check and do not change this Billing-vs-Shipping selection. This behavior ensures that, for R365 Payments checks, checks are mailed to the vendor’s Billing Address when it exists, with the Shipping Address used only as a backup. --- ## Address Used for Locally Printed Checks (Billing vs Shipping) Locations and legal entities can have both a **Shipping Address** and a **Billing Address**. For checks printed locally (Bank Expense and AP Payment transactions), the **From** address on the check uses the **Billing Address** when available and otherwise falls back to the Shipping Address. When printing checks locally: - If the **Separate Billing Address** toggle is enabled on the record **and a Billing Address is populated**, the **Billing Address** is used as the From address on the check. - If the Billing Address toggle is enabled but **no Billing Address is populated**, or if the toggle is **not enabled**, the **Shipping Address** is used as the From address. - If neither a Billing Address nor a Shipping Address is defined on the record, no From address prints on the check.3638 This applies to whichever record type is set in the **Print Checks From** field in System Preferences — either the Location record or the Legal Entity record. The **Check Name** field and other name override fields control the name that prints on the check and do not affect this Billing-vs-Shipping selection.