---
title: "Time Clock Manager Override"
slug: "timeclock-manager-override"
description: "Time Clock Manager Override allows managers to approve restricted clock actions — early, late, or unscheduled — by entering their credentials."
updated: 2026-07-14T21:32:50Z
published: 2026-07-14T21:32:50Z
canonical: "docs.restaurant365.com/timeclock-manager-override"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.restaurant365.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Time Clock Manager Override

In R365 Time Clock, certain employee actions can be restricted and require **manager override**. These actions are configured in **Time Clock settings**.

For all actions requiring manager override, the **override process** remains the same. Performing a manager override approves the restricted action.

Actions that can be configured to require manager override:

- Clocking in when unscheduled
- Clocking in early for a scheduled shift
- Clocking in late for a scheduled shift
- Returning early from breaks

---

## Security

Users must have the following permission to perform a manager override:

- Labor → Time Clock → Timeclock Users
  - View Timeclock Users

These permissions can be added to [custom user roles](https://restaurant365.us.document360.io/doc/docs/custom-user-roles) or [individual users](https://restaurant365.us.document360.io/doc/docs/users-overview-and-security). The [Permission Access report](https://restaurant365.us.document360.io/doc/docs/generating-a-permissions-access-report) can be used to determine which user roles or users already have these permissions assigned. For more information, see [User Setup and Security](/doc/docs/user-setup-security-and-location-access).

---

## Perform a Time Clock Manager Override

Follow these steps to approve a restricted time clock action:

*Click steps to expand for additional information and images.*

****1)** Open the **Time Clock app** on the device used at the employee’s work location.**

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-U5X0URRA.png?sv=2026-02-06&spr=https&st=2026-11-11T05%3A01%3A57Z&se=2026-11-11T06%3A01%3A57Z&sr=c&sp=r&sig=CFBkrgwmmAj1zilGzF0V%2FssJ3olTPZRV4oypOBOkUYk%3D)

[https://timeclock.restaurant365.com](https://timeclock.restaurant365.com)

Learn more about [managing time clock devices](/doc/docs/configure-a-timeclock-device).

****2)** Have the **employee** log in and **attempt the restricted action.****

A message appears explaining the restriction and prompting the employee to request a manager override.

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-BO7CHZY5.png?sv=2026-02-06&spr=https&st=2026-11-11T05%3A01%3A57Z&se=2026-11-11T06%3A01%3A57Z&sr=c&sp=r&sig=CFBkrgwmmAj1zilGzF0V%2FssJ3olTPZRV4oypOBOkUYk%3D)

****3)** Click **Manager Override**.**

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-HGT6D830.png?sv=2026-02-06&spr=https&st=2026-11-11T05%3A01%3A57Z&se=2026-11-11T06%3A01%3A57Z&sr=c&sp=r&sig=CFBkrgwmmAj1zilGzF0V%2FssJ3olTPZRV4oypOBOkUYk%3D)

****4)** Have a **manager** (user with ‘View Time Clock Users’ permission) enter their **time clock ID** and **passcode**.**

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-FUP3YNVY.png?sv=2026-02-06&spr=https&st=2026-11-11T05%3A01%3A57Z&se=2026-11-11T06%3A01%3A57Z&sr=c&sp=r&sig=CFBkrgwmmAj1zilGzF0V%2FssJ3olTPZRV4oypOBOkUYk%3D)

The restricted action is approved and the time clock automatically returns to the login screen after displaying a success message.

In R365 Time Clock, certain employee actions can be restricted and require **manager override**. These actions are configured in [**Time Clock settings**](/doc/docs/time-clock-settings-screen#prerequisities).