--- title: "Submit a Timecard (Mobile)" slug: "submit-a-timecard" description: "Submit a new timecard for a missing shift in the R365 app. Select date, location, job, and clock in/out times, then submit for manager review." updated: 2026-05-12T14:20:39Z published: 2026-05-12T14:20:39Z canonical: "docs.restaurant365.com/submit-a-timecard" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.restaurant365.com/llms.txt > Use this file to discover all available pages before exploring further. # Submit a Timecard (Mobile) A worked shift may not appear in My timecards if the time clock was unavailable, punches were not recorded, or a shift was otherwise missed. Employees can submit a new timecard from the [My timecards screen](/doc/docs/my-timecards-screen) to record the shift. The submitted timecard is sent to the scheduling manager for review and approval through the web [Timecards page](/doc/docs/timecard-page). > [!WARNING] > Important Note About Timecard Submission Restrictions > > Timecard submissions are blocked for dates that fall in a closed pay period. Submissions are also blocked when the entered clock-in or clock-out times overlap an existing shift. A message appears when a submission cannot be completed. Follow these steps to submit a new timecard for a missing shift: *Click steps to expand for additional information and images.* ****1)** Tap the **create timecard button** on the bottom of the [My timecards](/doc/docs/my-timecards-screen#my-timecards-screen-buttons-fields) screen.** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-XOM2AOFO.png?sv=2026-02-06&spr=https&st=2026-11-09T20%3A57%3A35Z&se=2026-11-09T21%3A57%3A35Z&sr=c&sp=r&sig=oyDQdL4yvcizi4xth9Yw1dl8yzp8tatrn9Op9ZtRWYg%3D) ****2)** Select the **Date** for the missing shift.** 1. Tap the **Date** field 2. Use the calendar to select a date, then tap **Confirm** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-9KSS53A0.png?sv=2026-02-06&spr=https&st=2026-11-09T20%3A57%3A35Z&se=2026-11-09T21%3A57%3A35Z&sr=c&sp=r&sig=oyDQdL4yvcizi4xth9Yw1dl8yzp8tatrn9Op9ZtRWYg%3D) > [!NOTE] > Only today and past dates within open pay periods are available for selection. Dates in closed pay periods cannot be selected. ****3)** Select the **Location** for the shift.** 1. Tap the **Location** field 2. Choose the location and then tap **Done** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-F3UXKJVO.png?sv=2026-02-06&spr=https&st=2026-11-09T20%3A57%3A35Z&se=2026-11-09T21%3A57%3A35Z&sr=c&sp=r&sig=oyDQdL4yvcizi4xth9Yw1dl8yzp8tatrn9Op9ZtRWYg%3D) > [!NOTE] > The **default** location is the employee's **primary location**. Only locations associated with the employee's record are available. ****4)** Select the **Job** for the shift.** 1. Tap the **Job** field 2. Select the job and then tap **Done**. ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-6EA541D1.png?sv=2026-02-06&spr=https&st=2026-11-09T20%3A57%3A35Z&se=2026-11-09T21%3A57%3A35Z&sr=c&sp=r&sig=oyDQdL4yvcizi4xth9Yw1dl8yzp8tatrn9Op9ZtRWYg%3D) > [!NOTE] > The **default** job is the employee's **primary job**. Only jobs associated with the employee's record are available. ****5)** Enter the **Clock In** and **Clock Out** times for the shift.** 1. Tap the **Clock In** field 2. Use the clock to select a time and then tap **Confirm** 3. Repeat these steps for the **Clock Out** field ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-EBNYYNL7.png?sv=2026-02-06&spr=https&st=2026-11-09T20%3A57%3A35Z&se=2026-11-09T21%3A57%3A35Z&sr=c&sp=r&sig=oyDQdL4yvcizi4xth9Yw1dl8yzp8tatrn9Op9ZtRWYg%3D) ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-U0Q638U8.png?sv=2026-02-06&spr=https&st=2026-11-09T20%3A57%3A35Z&se=2026-11-09T21%3A57%3A35Z&sr=c&sp=r&sig=oyDQdL4yvcizi4xth9Yw1dl8yzp8tatrn9Op9ZtRWYg%3D) > [!NOTE] > Clock-in and clock-out times cannot overlap an existing shift. ****6)** Add **break times** for the shift. *(Optional)*** 1. Tap **+** **Add break** 2. Select the **Break type** (Paid or Unpaid) 3. Enter the break **Start** and **End** times ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-12WHMU43.png?sv=2026-02-06&spr=https&st=2026-11-09T20%3A57%3A35Z&se=2026-11-09T21%3A57%3A35Z&sr=c&sp=r&sig=oyDQdL4yvcizi4xth9Yw1dl8yzp8tatrn9Op9ZtRWYg%3D) > [!NOTE] > **+ Add break** appears when scheduled breaks are enabled for the location. Enter a **Start** and **End** for each break taken during the shift. **Additional break pairs** can be added as needed. ****7)** Enter a **note** explaining why the shift was not recorded. *(Optional)*** The note is visible to the reviewing manager. Including a note helps the manager understand the context before approving or denying the request. ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-W4AZYVQX.png?sv=2026-02-06&spr=https&st=2026-11-09T20%3A57%3A35Z&se=2026-11-09T21%3A57%3A35Z&sr=c&sp=r&sig=oyDQdL4yvcizi4xth9Yw1dl8yzp8tatrn9Op9ZtRWYg%3D) ****8)** Tap the **Submit timecard** button.** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-WSUQUYTQ.png?sv=2026-02-06&spr=https&st=2026-11-09T20%3A57%3A35Z&se=2026-11-09T21%3A57%3A35Z&sr=c&sp=r&sig=oyDQdL4yvcizi4xth9Yw1dl8yzp8tatrn9Op9ZtRWYg%3D) ****9)** The timecard has the status **Submitted**, pending manager approval.** The scheduling manager receives a notification to review the request on the web [Timecards page](/doc/docs/timecard-page).![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-VQ4EYDHM.png?sv=2026-02-06&spr=https&st=2026-11-09T20%3A57%3A35Z&se=2026-11-09T21%3A57%3A35Z&sr=c&sp=r&sig=oyDQdL4yvcizi4xth9Yw1dl8yzp8tatrn9Op9ZtRWYg%3D) > [!NOTE] > Submitted timecards are **not included in ‘Hours worked’** until approved by a manager.