---
title: "Set Up E-Verify for R365 Hire"
slug: "set-up-e-verify-for-r365-hire"
description: "Learn how E-Verify integrates with R365 Hire, including Web Services account requirements, setup steps, credentials, and one-to-one account limits."
updated: 2026-08-19T19:59:24Z
published: 2026-08-19T19:59:24Z
canonical: "docs.restaurant365.com/set-up-e-verify-for-r365-hire"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.restaurant365.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Set Up E-Verify for R365 Hire

E-Verify lets a client electronically confirm a new hire's employment eligibility. R365 Hire (powered by CareerPlug) integrates with E-Verify so eligibility checks can start directly from a new hire's record.

## What the integration requires

E-Verify integration with R365 Hire requires an **E-Verify Web Services account**, not a standard E-Verify account. Web Services accounts support the direct system connection R365 Hire needs; standard accounts don't. Setting up a Web Services account with the Department of Homeland Security typically takes four to six weeks, so start this process as soon as you begin setting up R365 Hire.

**[NEEDS SME CONFIRMATION]** Whether a new hire can begin work while their E-Verify case is pending during this setup window.

E-Verify is a one-to-one integration: one E-Verify account connects to one R365 Hire instance. Some clients have multiple E-Verify entities — for example, separate legal entities that each have their own E-Verify account. These clients can't connect more than one account to a single R365 Hire instance.

## Setup process

1. Set up an E-Verify Web Services account with the Department of Homeland Security (allow four to six weeks).
2. Contact R365 Support with your Web Services account details: your Employer Account Company ID, E-Verify Program Administrator User ID, and E-Verify company name. **Don't include your password in this message** — R365 Support will follow up separately if any additional credential is needed.
3. **No action needed from you.** R365 Support and CareerPlug complete the integration on the R365 Hire side.
4. Once connected, run employment eligibility verification for each new hire from their R365 Hire record.

## Common setup errors

| Issue | Cause |
| --- | --- |
| Account won't connect | The client set up a standard E-Verify account instead of a Web Services account. |
| Login or credential errors | The client entered E-Verify credentials incorrectly in the R365 Hire integration form. |
| Verification doesn't trigger | The integration wasn't completed correctly on the CareerPlug side. |

If a client reports one of these issues, confirm the account type first — it's the most common cause of E-Verify setup failures.

## Where to find more detail

For the full setup walkthrough and password reset steps, see the CareerPlug Help Center. Restaurant365 also maintains a support article, [R365 Hire: Using E-Verify](https://help.restaurant365.net/support/solutions/articles/12000072155-r365-hire-using-e-verify), with additional setup detail.

---

### FAQ

#### What information do I need to give R365 Support to start the integration?

Your Employer Account Company ID, E-Verify Program Administrator User ID, and E-Verify company name.

#### Can one E-Verify account cover multiple legal entities?

No. E-Verify integrates one-to-one with a single R365 Hire instance. Multi-entity clients need to choose one account to connect, or manage the others' verification outside the integration.

#### Which states require E-Verify?

Requirements vary by state and, in some cases, by employer size or industry. Check current state requirements before assuming E-Verify is optional for a given client.

A dedicated R365 system environment containing all data for an organization.