--- title: "Recommendations Widget" slug: "recommendations-widget" description: "Maximize your Profitability Score with the Recommendations widget, offering tailored suggestions and insights for R365 Adoption on your Home dashboard." updated: 2026-08-17T16:44:38Z published: 2026-08-17T16:44:38Z canonical: "docs.restaurant365.com/recommendations-widget" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.restaurant365.com/llms.txt > Use this file to discover all available pages before exploring further. # Recommendations Widget In Beta This feature is in [beta](/doc/docs/user-research). Contact your CSM to learn more. The Recommendations widget, on the Home dashboard, surfaces prioritized suggestions tied to the Profitability Score and R365 Adoption Score for a location. From this widget: - Review a recommendation. - Open usage details for a recommendation. - Follow the suggested next actions for a recommendation. - Explore a capability recommended to close a profitability gap. --- ## Security The recommendations widget on the Profitability dashboard is available to users with the following permission: - Administration → Dashboards → Home Dashboard → View Home Dashboard Completing the tasks determined by the recommendations are also determined by the permissions associated with the action. --- ## Recommendations Widget ### Recommendation Card ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-D8HKEL07.png) | | Button/Field | Description | | --- | --- | --- | | **1** | Priority Badge | Indicates the recommendation's priority, for example, Pay attention or Opportunity. | | **2** | Recommendation | Short description of the issue the recommendation addresses, for example, Schedules aren't checked against actuals. | | **3** | Recommendation Description | One or two sentences explaining the issue and its impact. For an Opportunity-priority recommendation, this description also notes when the recommended capability requires a plan upgrade. | | **4** | View Usage / Explore | Opens the details for the recommendation. Reads View usage for a recommendation tied to a capability the location already owns, and Explore [Capability Name] for a recommendation to acquire a capability the location does not yet own. | ### No Recommendations State This appears when there are no recommendations for the selected period. ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-W1C0BL8O.png) --- ### Recommendation Usage Details ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-48YJ1HW1.png) | | Button/Field | Description | | --- | --- | --- | | **1** | Usage Type | Identifies which R365 feature the usage score applies to, for example, Inventory usage. | | **2** | Usage Score | A 0 to 100 score of how consistently the location uses the identified feature, rolled up to an overall status such as Healthy or At risk. | | **3** | What's Driving It | The specific behavior lowering the usage score, with a brief explanation. | | **4** | Do This Next | A numbered list of suggested actions, each linking to the relevant page to resolve the issue. | | **5** | Action Button | Takes user to complete the issue. This action button will vary depending on the recommendation. | ### Buy Recommendation Details ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-B86B1H8U.png) | | Button/Field | Description | | --- | --- | --- | | **1** | Driver Score | The metric driving the recommendation, for example Food cost, with a Healthy or At risk status, a percentage, and a tier such as Good or Critical. Uses the same scoring tiers as the Profitability Score. | | **2** | How [Capability] Closes the Gap | A checklist of the capability's features that address the gap, each with a brief description of the pain point it resolves. | | **3** | Visit R365 Marketplace | Opens the R365 marketplace to explore or purchase the recommended capability. | --- ## Review a Recommendation Follow these steps to review and act on a recommendation: *Click steps to expand for additional information and images.* ****1)** Select **View usage** on a recommendation card.** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-C677IS8F.png) ****2)** Review the usage score and the **What's driving it** reason.** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-LF80D7BO.png) ****3)** Select an action under **Do this next** to open the related page.** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-IHUZ8WNY.png) --- ## Explore a Buy Recommendation Follow these steps to explore a recommended capability: ****1)** Select **Explore [Capability Name]** on a recommendation card.** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-5ZIZFJ4K.png) ****2)** Review the driver score and the explanation of why it's the limiting driver.** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-BR49OITN.png) ****3)** Review how **[Capability Name]** closes the gap.** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-3MS113C7.png) ****4)** Select **Visit R365 marketplace** to explore or purchase the capability.** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-CPR36YDJ.png) --- ## FAQ **What does the usage score measure?** The usage score reflects how consistently a location uses a specific R365 feature, such as Inventory, rolled up to an overall status such as Healthy or At risk. **Why don't I see any recommendations?** Recommendations only appear when a specific improvement is identified for the selected period. If none apply, the widget shows No recommendations yet. **Does following a recommendation change my Profitability Score or R365 Adoption Score?** Completing a recommended action does not update the score immediately. The Profitability Score and R365 Adoption Score update once the related event is reflected and calculated. **Why does a recommendation ask me to upgrade my plan?** A recommendation asks for a plan upgrade when it identifies a capability that would close a profitability gap, but the location does not currently own that capability. Selecting **Explore [Capability Name]** on the recommendation card opens details about the capability along with a link to the **R365 marketplace**. This differs from a usage-based recommendation, which addresses a capability the location already owns but is not using consistently. ## Related - [Home Overview (Dashboards)](/homeoverview.md) - [Profitability Score Details](/profitability-score-details.md) - [Profitability Overview Widget](/profitability-overview-widget.md)