---
title: "Enable or Disable R365 Messaging"
slug: "r365-red-app-enable-or-disable-messaging"
description: "Enable or disable R365 Messaging at the location level via the Location record or at the employee level via the Employee record."
updated: 2026-01-13T06:00:15Z
published: 2026-01-13T06:00:15Z
canonical: "docs.restaurant365.com/r365-red-app-enable-or-disable-messaging"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.restaurant365.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enable or Disable R365 Messaging

[R365 Messaging](/doc/docs/r365-messaging) can be enabled or disabled at both the location and employee level.

---

## Enable or Disable R365 Messaging for a Location

To toggle R365 Messaging on or off for a location, users must have the following permissions:

- Administration → Locations →
  - View Locations
  - Edit Locations

Follow these steps to enable/disable R365 Messaging for a location:

*Click steps to expand for additional information and images.*

****1) Navigate** to the location’s [**Location record**](/doc/docs/legal-entities-location-record).**

1. Open the **Admin** application.
2. Expand the **Location & Legal Entities** folder.
3. Select **Locations**.
4. Click the **location name** or **double click the location row.**

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-SLG88K25.png?sv=2026-02-06&spr=https&st=2026-10-27T23%3A57%3A30Z&se=2026-10-28T00%3A57%3A30Z&sr=c&sp=r&sig=SvItVxmp7Fxch0SeWrz0YXLG1NH4OYL54O3ryCG%2Frhc%3D)

****2)** Click the **Enable R365 Messaging checkbox** to toggle R365 Messaging on or off.**

- When the box is **checked**, R365 Messaging is **enabled** for the location.
- When the box is **unchecked**, R365g Messaging is **disabled** for the location.

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-882M2Q68.png?sv=2026-02-06&spr=https&st=2026-10-27T23%3A57%3A30Z&se=2026-10-28T00%3A57%3A30Z&sr=c&sp=r&sig=SvItVxmp7Fxch0SeWrz0YXLG1NH4OYL54O3ryCG%2Frhc%3D)

****3) Save** the location record.**

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-KCX4OOX7.png?sv=2026-02-06&spr=https&st=2026-10-27T23%3A57%3A30Z&se=2026-10-28T00%3A57%3A30Z&sr=c&sp=r&sig=SvItVxmp7Fxch0SeWrz0YXLG1NH4OYL54O3ryCG%2Frhc%3D)

> [!NOTE]
> When Messaging is **enabled** for a location, **all employees** for that location will have messaging enabled.

---

## Enable or Disable R365 Messaging for an Employee

To toggle individual employee access to Messaging on or off, users must have the following permissions:

- Labor → Employees
  - View Employees
  - Edit Employees

To enable messaging for an employee, messaging must be enabled for at least one of the locations where they work. All employees at a location are automatically enabled for messaging when the location is enabled.

Follow these steps to enable/disable R365 Messaging for individual employees:

*Click steps to expand for additional information and images.*

****1) Navigate** to the employee’s [**Employee record**](/doc/docs/employee-record)**.****

1. Open the **Workforce** application.
2. Expand the **Employees** folder.
3. Select **Employees**.
4. Click the **desired employee** to open their employee record.

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-SX99FW6U.png?sv=2026-02-06&spr=https&st=2026-10-27T23%3A57%3A30Z&se=2026-10-28T00%3A57%3A30Z&sr=c&sp=r&sig=SvItVxmp7Fxch0SeWrz0YXLG1NH4OYL54O3ryCG%2Frhc%3D)

****2)** Scroll to the **Contact info** section of the **Basic info** tab.**

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-S0SL9XAS.png?sv=2026-02-06&spr=https&st=2026-10-27T23%3A57%3A30Z&se=2026-10-28T00%3A57%3A30Z&sr=c&sp=r&sig=SvItVxmp7Fxch0SeWrz0YXLG1NH4OYL54O3ryCG%2Frhc%3D)

****3)** Click the **R365 Messaging** **checkbox** to toggle R365 Messaging on or off.**

- When the box is **checked**, R365 Messaging is **enabled** for the location.
- When the box is **unchecked**, R365g Messaging is **disabled** for the location.

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-6XV8N220.png?sv=2026-02-06&spr=https&st=2026-10-27T23%3A57%3A30Z&se=2026-10-28T00%3A57%3A30Z&sr=c&sp=r&sig=SvItVxmp7Fxch0SeWrz0YXLG1NH4OYL54O3ryCG%2Frhc%3D)

****4) Save** the employee record.**

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-RGR16WVM.png?sv=2026-02-06&spr=https&st=2026-10-27T23%3A57%3A30Z&se=2026-10-28T00%3A57%3A30Z&sr=c&sp=r&sig=SvItVxmp7Fxch0SeWrz0YXLG1NH4OYL54O3ryCG%2Frhc%3D)