R365 App Mobile Device Management (MDM)

  • Updated on Apr 9, 2026
  • 4 minute(s) read
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Enterprise administrators can deploy and manage the R365 mobile app on both phones and tablets using their existing mobile device management (MDM) tools. The app is tablet-supported, so it can be installed, updated, and used on larger screen devices with the familiar phone-style layout.

On Apple devices (including iPads), the app can be distributed through Apple Business Manager (ABM) and assigned to managed devices via your MDM. On Android tablets and devices, the app can be deployed through your MDM solution using standard managed Google Play or app configuration options.

Because tablets use the same layout as phones, they can be used confidently for shared or stationary workflows, such as:

  • Back-of-house inventory and production prep

  • Manager desk tablets for schedules, timecards, and high-level KPIs

  • Other restaurant workflows where a larger screen is helpful

Prerequisites

Before deploying the app, confirm the following:

Supported devices

  • All devices meet the minimum system requirements to run the R365 app.

  • The selected iPhones/iPads can be targeted through ABM and your MDM.

  • The selected Android devices meet your MDM and Google Play requirements (no blocking device capability flags).

Network access

The selected devices can reach your R365 instance URL. Learn about how to find your R365 instance.

Deploy the R365 App to an iPhone/iPad (Apple Business Manager + MDM)

Follow these steps with your MDM solution:

1. Add the R365 Mobile App in Apple Business Manager

  1. Sign in to Apple Business Manager.

  2. Go to Apps and Books.

  3. Search for Restaurant365 and select the app.

2. Assign the app to your MDM server

  1. From the app details in Apple Business Manager, assign the app to the correct MDM server / location.

  2. Ensure there are enough licenses allocated.

  3. Sync apps and licenses into your MDM so the R365 app appears in the MDM app list.

3. Create or update the iPad deployment profile

In the MDM:

  1. Create a new app deployment policy / profile for the R365 app, or edit an existing one.

  2. Scope the profile to your iPad or device group (for example, BOH iPads or manager iPads).

  3. Recommended settings:

    • Install automatically on assigned devices (rather than “available in catalog only”).

    • Allow the app to be managed so it can be removed or reassigned through MDM.

4. Assign the profile to iPads

Assign the profile to the appropriate:

  1. Device groups (for example, “All BOH iPads”).

  2. Locations or organizational units, depending on your MDM model.

Assign a local test device to the deployment group to confirm the app is automatically installed or added to the managed app catalog as expected.

Deploy the R365 App to Android Phones/Tablets (MDM)

Follow these steps with your MDM provider:

1. Add the app from Google Play to your app catalog

  1. Open your MDM admin console.

  2. Integrate with Managed Google Play, if not already configured.

  3. Search Managed Google Play for Restaurant365.

  4. Approve the app so it is available as a managed app in your environment.

2. Create an Android deployment policy

  1. In your MDM, create a new Android app deployment policy (or app configuration) for the R365 app.

  2. Scope the policy to your Android device group.

  3. Recommended settings:

    • Automatic install on enrolled devices.

    • Prevent users from uninstalling the managed app.

    • Apply any standard device restrictions or compliance rules used for other corporate apps.

3. Assign the policy to Android devices

Target the policy to the appropriate groups or organizational units that represent your devices. The app will show as managed in your MDM console.

Assign a local test device to the deployment group to confirm the app is automatically installed or added to the managed app catalog as expected.

FAQ

What does “tablet support” mean for the R365 Mobile App?

“Tablet support” means you can install, manage, and use the R365 Mobile App on iPads and Android tablets, including devices deployed through your organization’s MDM or EMM tools.

The app uses the same experience you see on phones, just scaled to the larger screen.

Will the app look different on a tablet than on a phone?

Yes, but only in size—not in structure:

  • Screens are still designed with a phone layout, so they may appear more spaced out on large displays.

  • You might see extra whitespace or taller layouts on wide screens, but the same buttons, fields, and actions are available.

Can I use the app in landscape on my tablet?

Yes, tablets are supported in portrait and landscape. On phones, the app continues to be portrait-only.

Are there any tablet-only features?

Not at this time. The app on tablets includes the same features and workflows that are available on phones.

What are good ways to use R365 on a tablet?

Tablets work best in places where you want a shared or larger-screen device, such as:

  • Back-of-house and inventory

    • Running inventory counts.

    • Reviewing item and recipe details at prep stations.

  • Manager stations and offices

    • Reviewing schedules, timecards, and high-level KPIs from a desk or office.

  • Shared restaurant tablets

    • Tablets that multiple managers or leads use during a shift.

What should I do if something doesn’t look right on a tablet?

If you see issues such as screens that do not load or crash on a tablet, or pages that are cut off or clearly not usable on the larger display:

  1. Take a screenshot

  2. Contact R365 Support, including:

    • The device type (iPad / Android tablet and model).

    • What page you were on, and what you were trying to do.

This helps us verify and improve tablet behavior across different hardware.