---
title: "Barcode Scanning: Item Not in Location"
slug: "r365-app-barcode-scanning-item-not-in-location"
description: "When a scanned inventory item is not in the selected storage location, add it to the location or count template. Requires permissions and internet."
updated: 2026-02-09T23:03:02Z
published: 2026-02-09T23:03:02Z
canonical: "docs.restaurant365.com/r365-app-barcode-scanning-item-not-in-location"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.restaurant365.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Barcode Scanning: Item Not in Location

When conducting an **inventory count** using [barcode scanning](/doc/docs/r365-app-barcode-scanning-inventory-counts), users may encounter an item that is not yet in the storage location.

A **barcode** scanned into inventory that is a **linked purchased/recipe item** but is **not** available in the selected **storage location** will prompt users to either cancel or **add** the item to the storage location to continue.

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-YJ005WCF.png?sv=2026-02-06&spr=https&st=2026-11-07T17%3A14%3A21Z&se=2026-11-07T18%3A14%3A21Z&sr=c&sp=r&sig=Pf4VVoRN2yVA3qhE62Fa%2FBeKqwesuDuaSRDpVaGf%2FsU%3D)

Users must have the following permissions to add items to storage locations:

- Food → Inventory Counts → Edit Inventory Counts
- Food → Inventory Counts → Edit Inventory Count Details → Create Inventory Count Details
- Food → Inventory Count Template → Edit Inventory Count Template
- Food → Purchased Items → Edit Purchased Item

---

## Adding Scanned Items to the Selected Storage Location

> [!WARNING]
> Users can only add an Item to a Location when the device is **connected to the Internet**. This cannot be done when the device is offline.

Follow the steps below to add a scanned item to a storage location:

*Click steps to expand for additional information and images.*

****1)** Tap **Add item** on the ‘Item not in location’ message.**

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-8H8LGGR5.png?sv=2026-02-06&spr=https&st=2026-11-07T17%3A14%3A21Z&se=2026-11-07T18%3A14%3A21Z&sr=c&sp=r&sig=Pf4VVoRN2yVA3qhE62Fa%2FBeKqwesuDuaSRDpVaGf%2FsU%3D)

****2)** Confirm that the correct item populated and select the desired **add item option**.**

Users will automatically be prompted to make a selection between the following two choices based on their permissions:

- **Add Item only to Inventory Count**
  - Food → Inventory Counts → Edit Inventory Counts
  - Food → Inventory Counts → Edit Inventory Count Details → Create Inventory Count Details
- **Add Item to Count and Count Template**:
  - Food → Inventory Count Templates → Edit Inventory Count Templates
  - Food → Inventory Counts → Edit Inventory Counts

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-MXTH9HZ6.png?sv=2026-02-06&spr=https&st=2026-11-07T17%3A14%3A21Z&se=2026-11-07T18%3A14%3A21Z&sr=c&sp=r&sig=Pf4VVoRN2yVA3qhE62Fa%2FBeKqwesuDuaSRDpVaGf%2FsU%3D)

****3)** A notification will confirm that the **Item was added**. Continue [entering the inventory counts](/doc/docs/enter-an-inventory-count-mobile).**

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-7LLHTC8O.png?sv=2026-02-06&spr=https&st=2026-11-07T17%3A14%3A21Z&se=2026-11-07T18%3A14%3A21Z&sr=c&sp=r&sig=Pf4VVoRN2yVA3qhE62Fa%2FBeKqwesuDuaSRDpVaGf%2FsU%3D)

Access rights granted to users or user roles that dictate what actions they can perform within the system.