--- title: "Barcode Scanning Inventory Counts" slug: "r365-app-barcode-scanning-inventory-counts" description: "Scan item barcodes into inventory counts using camera or Bluetooth scanner. Covers offline support, storage location selection, and unlinked barcodes." updated: 2026-02-09T23:03:18Z published: 2026-02-09T23:03:18Z canonical: "docs.restaurant365.com/r365-app-barcode-scanning-inventory-counts" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.restaurant365.com/llms.txt > Use this file to discover all available pages before exploring further. # Barcode Scanning Inventory Counts Barcode scanning links **barcodes** to **purchased items** in R365. When conducting **inventory counts**, users can save time by using the camera on their mobile device or an [external Bluetooth scanner](/doc/docs/r365-app-barcode-scanning-using-a-bluetooth-scanner) to scan **item barcodes** into inventory. When a barcode that is mapped to a **purchased/recipe item** is scanned, users will be prompted to enter a count for the Item in Inventory. This feature also allows users to map new barcodes to previously unmapped Items. Users can manager barcodes via web. From the web version of R365, users can do the following: - [View Barcodes](/doc/docs/barcode-scanning-viewing-barcodes) - [Add Item Barcodes](/doc/docs/barcode-scanning-adding-and-deleting-barcodes) - [Print Barcodes](/doc/docs/barcode-scanning-printing-barcodes) - [Import Barcodes](/doc/docs/barcode-scanning-importing-barcodes) > [!NOTE] > To enable Barcode Scanning, contact your CSM or [R365 Support](https://help.restaurant365.net/en/support/tickets/new) to learn how Barcode Scanning can enhance your R365 experience! --- ## Security > [!WARNING] > Barcode scanning is a feature used to count Items in Inventory Counts, therefore, **when enabled**, users with access to inventory counts will have access to barcode scanning. **Users must have the following permissions to **add** items to storage locations:** - Food → Inventory Counts → Edit Inventory Counts - Food → Inventory Count Template → Edit Inventory Count Template - Food → Purchased Items → Edit Purchased Item **Users must have the following permissions to **link** the barcode to an item:** - Food → Purchased Items → Edit Purchased Item These permissions can be added to [custom user roles](https://restaurant365.us.document360.io/doc/docs/custom-user-roles) or [individual users](https://restaurant365.us.document360.io/doc/docs/users-overview-and-security). The [Permission Access report](https://restaurant365.us.document360.io/doc/docs/generating-a-permissions-access-report) can be used to determine which user roles or users already have these permissions assigned. For more information, see [User Setup and Security](/doc/docs/user-setup-security-and-location-access). --- ## Navigation Barcode scanning for inventory counts can be accessed from the **inventory counts** screen. To navigate to the scanner, follow these steps: *Click steps to expand for additional information and images.* ****1)** Navigate to the [Inventory counts](/doc/docs/r365-red-app-inventory-counts-overview) screen.** 1. Select **More** from the bottom tab bar. 2. Select **Inventory counts** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-MX1I2D0C.png?sv=2026-02-06&spr=https&st=2026-10-27T14%3A46%3A13Z&se=2026-10-27T15%3A46%3A13Z&sr=c&sp=r&sig=M7B5pL0gMvZhpSUlyvUMlJaLbDyU%2BG7C5j9j6ePY5F4%3D) ****2)** Select an in-progress inventory count from the list to add to, or tap the **+Create** button to start a new count.** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-85UTXZQ7.png?sv=2026-02-06&spr=https&st=2026-10-27T14%3A46%3A13Z&se=2026-10-27T15%3A46%3A13Z&sr=c&sp=r&sig=M7B5pL0gMvZhpSUlyvUMlJaLbDyU%2BG7C5j9j6ePY5F4%3D) ****3)** Tap to select a **storage location**.** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-4VYNTHD7.png?sv=2026-02-06&spr=https&st=2026-10-27T14%3A46%3A13Z&se=2026-10-27T15%3A46%3A13Z&sr=c&sp=r&sig=M7B5pL0gMvZhpSUlyvUMlJaLbDyU%2BG7C5j9j6ePY5F4%3D) ****4 )** Select the desired option to begin scanning from the bottom of the inventory list screen.** 1. Tap the **Bluetooth scanner** button to connect to or us an already-connected external barcode scanner. Learn more about using an [external scanner](/doc/docs/r365-app-barcode-scanning-using-a-bluetooth-scanner). 2. Tap the **Scanner** button to scan barcodes using the device camera. ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-OESF3KLY.png?sv=2026-02-06&spr=https&st=2026-10-27T14%3A46%3A13Z&se=2026-10-27T15%3A46%3A13Z&sr=c&sp=r&sig=M7B5pL0gMvZhpSUlyvUMlJaLbDyU%2BG7C5j9j6ePY5F4%3D) --- ## Barcode Scanning Using a Mobile Device Camera To scan barcodes using the mobile device camera, follow these steps: *Click steps to expand for additional information and images.* ****1)** Tap the **Scanner** button at the bottom of the selected **Inventory list**.** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-H91GBCKP.png?sv=2026-02-06&spr=https&st=2026-10-27T14%3A46%3A13Z&se=2026-10-27T15%3A46%3A13Z&sr=c&sp=r&sig=M7B5pL0gMvZhpSUlyvUMlJaLbDyU%2BG7C5j9j6ePY5F4%3D) ****2)** If this is the first time using the barcode scanner, select to the option to grant R365 **permission** to use the camera.** The scanner will open once access is granted. ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-3TM2USY7.png?sv=2026-02-06&spr=https&st=2026-10-27T14%3A46%3A13Z&se=2026-10-27T15%3A46%3A13Z&sr=c&sp=r&sig=M7B5pL0gMvZhpSUlyvUMlJaLbDyU%2BG7C5j9j6ePY5F4%3D) ****3)** Aim the camera lens at a barcode. Once a barcode is detected it will be **scanned automatically**.** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-BP05K8BA.png?sv=2026-02-06&spr=https&st=2026-10-27T14%3A46%3A13Z&se=2026-10-27T15%3A46%3A13Z&sr=c&sp=r&sig=M7B5pL0gMvZhpSUlyvUMlJaLbDyU%2BG7C5j9j6ePY5F4%3D) ****4)** Enter the **count quantity** for the scanned item.** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-6QOG04GU.png?sv=2026-02-06&spr=https&st=2026-10-27T14%3A46%3A13Z&se=2026-10-27T15%3A46%3A13Z&sr=c&sp=r&sig=M7B5pL0gMvZhpSUlyvUMlJaLbDyU%2BG7C5j9j6ePY5F4%3D) ****5)** Tap the ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-NAV3236E.png?sv=2026-02-06&spr=https&st=2026-10-27T14%3A46%3A13Z&se=2026-10-27T15%3A46%3A13Z&sr=c&sp=r&sig=M7B5pL0gMvZhpSUlyvUMlJaLbDyU%2BG7C5j9j6ePY5F4%3D) **scanner button** in the keyboard to open the scanner and continue the inventory by scanning the next item.** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-QZPE6BST.png?sv=2026-02-06&spr=https&st=2026-10-27T14%3A46%3A13Z&se=2026-10-27T15%3A46%3A13Z&sr=c&sp=r&sig=M7B5pL0gMvZhpSUlyvUMlJaLbDyU%2BG7C5j9j6ePY5F4%3D) Continue scanning and entering counts for items until all items are counted. Learn more about [entering inventory counts on the mobile app](/doc/docs/enter-an-inventory-count-mobile). --- ## Offline Barcode Scanning Barcode Scanning supports **offline** barcode recognition for inventory counts, which allows User to continue scanning Items into Inventory, even if the mobile device has disconnected from the internet. This means that users can continue to conduct inventory counts in all areas of a restaurant, including those with little to no Internet connection. For offline barcode scanning, an inventory count **must** first be opened when the device **is connected** to the Internet. Once the inventory count is open, all barcodes that are **linked to an Item on the open inventory count** can be scanned and counted into inventory. Items can continue to be scanned as the device goes offline. > When a **new barcode** or a barcode that is **not** linked to an Item in the open inventory count is scanned while offline, users will encounter an error and be prompted to reconnect to use the scanned barcode. ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/15095a24-944a-48f0-b5d9-04dc535eeaf4.png?sv=2026-02-06&spr=https&st=2026-10-27T14%3A46%3A13Z&se=2026-10-27T15%3A46%3A13Z&sr=c&sp=r&sig=M7B5pL0gMvZhpSUlyvUMlJaLbDyU%2BG7C5j9j6ePY5F4%3D) A new inventory count **cannot** be opened when offline. When a inventory is completed. the inventory count will update across mobile and web once the device reconnects to the Internet. --- ## Item Not In Location When a barcode scanned is a **linked purchased/recipe item** that is not available in the selected storage location, users will need to cancel or [add the scanned item to the the storage location](/doc/docs/r365-app-barcode-scanning-item-not-in-location) to proceed. ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-YA4G505N.png?sv=2026-02-06&spr=https&st=2026-10-27T14%3A46%3A13Z&se=2026-10-27T15%3A46%3A13Z&sr=c&sp=r&sig=M7B5pL0gMvZhpSUlyvUMlJaLbDyU%2BG7C5j9j6ePY5F4%3D) --- ## Barcode Not Found When an **unlinked barcode** is scanned, users may encounter the 'Barcode not found' message. Users will need to cancel or [link the barcode to an item](/doc/docs/r365-app-barcode-scanning-barcode-not-found) to proceed. ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-F0Q9PCM9.png?sv=2026-02-06&spr=https&st=2026-10-27T14%3A46%3A13Z&se=2026-10-27T15%3A46%3A13Z&sr=c&sp=r&sig=M7B5pL0gMvZhpSUlyvUMlJaLbDyU%2BG7C5j9j6ePY5F4%3D) --- ## Barcode Scanning Logs and Transfers Barcode scanning can also be used to scan items onto waste logs, donation logs, and item transfers. To learn more about [barcode scanning logs and transfers, click here](/doc/docs/r365-app-barcode-scanning-logs-and-transfers). --- ## Barcode Scanning Using an External Scanner Users can also scan barcodes using an external Bluetooth scanner. To learn more about using [barcode scanning with an external scanner, click here](/doc/docs/r365-app-barcode-scanning-using-a-bluetooth-scanner). Restaurant365 Access rights granted to users or user roles that dictate what actions they can perform within the system.