---
title: "Cancel or Unsubmit a Purchase Order"
slug: "purchase-orders-cancel-or-unsubmit-an-order"
description: "Cancel or unsubmit a purchase order using Undo Send to email the vendor, then edit, resubmit, or delete the cancelled order."
updated: 2025-12-09T21:26:05Z
published: 2025-12-09T21:26:05Z
canonical: "docs.restaurant365.com/purchase-orders-cancel-or-unsubmit-an-order"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.restaurant365.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cancel or Unsubmit a Purchase Order

Purchase orders can be cancelled, edited, unsubmitted, and resent or deleted if needed after they are initially submitted to the vendor.

Once an order is cancelled, the user will then need to **send an email** to the **vendor's contact** person in order to alert them that the purchase order will need to be cancelled on their end. This can be done easily via an email prompt provided by R365 that appears once an order is officially cancelled.

To cancel or unsubmit a purchase order, users must have the following permission:

- Food → Purchasing → Purchase Orders → Undo Send/Submit

---

## Cancelling an Order

If an edit needs to be made to a submitted purchase order or an order needs to be cancelled entirely, it can be done from within the corresponding purchase order.

Open the desired purchase order and click the **Submitted** button and then **Open**. or the **Undo Send** button.

**![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/eb2791e3-a52a-4d4b-9035-ceec67c63f88.png)**

An **Undo Send** confirmation message will then appear. Click **Yes** to update the order to **In Progress** and send a direct email to the vendor contact about the order's cancellation. Clicking **No** will leave the order as **Submitted**.

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/122eb7b7-5927-4491-bb39-b8fa4ae52f0c.png)

---

## Editing a Cancelled Order

Once a purchase order has been cancelled, it will be listed as **Open** or **In Progress** and will be editable to all users with access to the [Orders page](/doc/docs/purchase-orders-overview-security). The order can then be edited and resent or deleted from the **Orders** tab.

### Edit and Resend the Order

Open the cancelled purchase order and make the necessary edits. After reviewing the order, click **Send** to [submit the order](/doc/docs/purchase-orders-review-and-submit-a-purchase-order) once more to the Vendor.

> Regardless of whether the Vendor is set up as an [EDI Vendor](/doc/docs/purchase-orders-submit-orders-via-edi) or not, a cancelled purchase order that is resent to the vendor will be sent via email to the email address listed on the [Vendor record](/doc/docs/vendor-record).

### Delete the Order

If the order needs to be deleted, open the cancelled Purchase Order and click the Context Menu icon![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/cdd0bda2-2680-4934-8b9f-985d4b08aa65.png)and then **Delete**. In the Delete confirmation message that appears, click **Yes** to delete the Purchase Order from the listing.

**![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/2e2c8391-d729-4c87-8d57-d803a8a5eda5.png)**

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