--- title: "Manage Notifications" slug: "manage-notifications" description: "Configure R365 notification preferences: enable or disable specific types and set delivery options per user." updated: 2025-08-27T23:22:35Z published: 2025-08-27T23:22:35Z canonical: "docs.restaurant365.com/manage-notifications" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.restaurant365.com/llms.txt > Use this file to discover all available pages before exploring further. # Manage Notifications [Notifications](/doc/docs/notifications-overview) can be managed from the [notification center](/doc/docs/notifications-notification-center) where they can be enabled or disabled, and delivery methods can be updated. By default, notifications appear in the [notification window](/doc/docs/notification-window), but they can also be configured to push notifications to the [R365 Red App](/doc/docs/r365-red-app-notifications), email, or SMS. --- ## Enabling / Disabling Notifications Notifications can be enabled or disabled according to the assigned primary location and user role(s) on their [user record](/doc/docs/user-record). To enable or disable Notifications, follow these steps: *Click steps to expand for additional information and images.* ****1)** Navigate to the [**Notification Center**](/doc/docs/notifications-notification-center).** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-HIJWKWCA.png) ****2)** Select the desired notification category.** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-PX24F44Z.png) ****3)** Toggle the notification type **on** or **off.**** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-1755897170619.png) - **Enabled** - Notification is activated and **will** generate Notifications for the User. ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/034ed16c-def2-4865-a6ed-03e55e4ab9b5.png) - **Disabled** - Notification is deactivated and **will not** generate Notifications for the User. ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/aac3cdc5-6426-4d07-8af7-281225677641.png) ****4)** If toggled on, select the desired **delivery method(s).**** - **Push -** Notifications will be delivered via the R365 Red App. - **Email -** Notification will be delivered via email to the address set on the [User Record](/doc/docs/user-record). - **SMS -** Notifications will be delivered via text message to the phone number set on the [User Record](/doc/docs/user-record). Users can select none, some, or all delivery methods. > [!NOTE] > If all options are unchecked, the User will only receive Notifications in the [Notification Window](/doc/docs/notifications-overview). ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-1755897188157.png) ****4)** Click **save** to save changes.** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-1755897206824.png) --- ### Changing Delivery Method Users will always receive Notifications via the [Notifications Window](/doc/docs/notifications-overview). Notifications can also be delivered via the R365 Red App, Email, and/or SMS. The Notification will be sent to the User based on the Notification Delivery Preferences that are checked. The delivery options are: - **Push -** Notifications will be delivered via the R365 Red App. - **Email -** Notification will be delivered via email to the address set on the [User Record](/doc/docs/user-record). - **SMS -** Notifications will be delivered via text message to the phone number set on the [User Record](/doc/docs/user-record). To change the delivery method for a notification, follow these steps: *Click steps to expand for additional information and images.* ****1)** Navigate to the [**Notification Center**](/doc/docs/notifications-notification-center).** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-HIJWKWCA.png) ****2)** Select the desired notification category.** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-1755897229664.png) ****3)** Confirm the notification is toggled **on.**** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-1755897246757.png) - **Enabled** - Notification is activated and **will** generate Notifications for the User. ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/034ed16c-def2-4865-a6ed-03e55e4ab9b5.png) - **Disabled** - Notification is deactivated and **will not** generate Notifications for the User. ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/aac3cdc5-6426-4d07-8af7-281225677641.png) ****4)** Select the desired **delivery method(s).**** - **Push -** Notifications will be delivered via the R365 Red App. - **Email -** Notification will be delivered via email to the address set on the [User Record](/doc/docs/user-record). - **SMS -** Notifications will be delivered via text message to the phone number set on the [User Record](/doc/docs/user-record). Users can select none, some, or all delivery methods. > [!NOTE] > If all options are unchecked, the User will only receive Notifications in the [Notification Window](/doc/docs/notifications-overview). ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-1755897262264.png) ****5)** Click **save** to save changes.** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-1755897278599.png)