--- title: "Item Transfers Overview & Security" slug: "item-transfers-overview-security" description: "Overview of Item Transfers including the transfer workflow, location visibility rules, security permissions, and creation links." updated: 2026-03-11T15:05:24Z published: 2026-03-11T15:05:24Z canonical: "docs.restaurant365.com/item-transfers-overview-security" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.restaurant365.com/llms.txt > Use this file to discover all available pages before exploring further. # Item Transfers Overview & Security The Item Transfers feature enables a more efficient creation and workflow of item transfers from the sending location to the receiving location. [Item Transfer forms](/doc/docs/item-transfers-create-a-transfer) can be created on the fly or can be populated with custom-made [Item Transfer templates](/doc/docs/item-transfers-create-a-transfer-template) so that routine transfers are easier to record. The current status of a transfer will be listed next to the transfer form on the **Transfers** tab so that both the sending and receiving locations are aware of where the item transfer is in the [Transfer workflow](/doc/docs/item-transfers-transfer-status-and-workflow). Users who have access to this page will only be able to see transfer templates and transfer forms for the locations that they have access to based on their user record. Once a [transfer form](/doc/docs/item-transfers-create-a-transfer) is created and saved, it will have a status of In Progress. The user then sends the transfer form to the receiving location. This form will have the updated status of Pending until the users from the receiving location mark the form as Completed or Rejected. Only users with approval access will be able to approve the form and complete the process. Learn more about [Transfer status and workflow](/doc/docs/item-transfers-transfer-status-and-workflow). Forms that are [rejected or canceled](/doc/docs/item-transfers-canceled-or-rejected-transfers) are required to include a comment explaining the issues noted with the form. These comments will be recorded on the form for all users at both the sending and receiving locations to view. Download a printable guide on [Item transfers](https://restaurant365training.com/wp-content/uploads/2021/03/Item-Transfers_Smart-Ops.pdf). --- ## Security **Item Transfer permissions are found in the Permission Tree as follows:** - Food - Item Transfer templates - View Item Transfer templates - Edit Item Transfer templates - Create Item Transfer templates - Delete Item Transfer templates - Item transfers - View Item transfers - View Item Transfer distributions - Edit Item Transfer detail amounts - Edit Item transfers - Create/Send Item transfers - Complete Item transfers - Cancel Item transfers - Unlock Item transfers - Reject Item transfers - Approve Item transfers - Unapprove Item transfers - Delete Item transfers --- ## Location Access Visibility of transfers that have been completed or approved is determined by a user's access to the sending and/or receiving location. - Users with access to the **sending location** can view and access transfers that are **in progress** and **rejected** in the list view. - Users with access to the **sending or receiving location** can view and access transfers that are **pending**, **completed**, and **approved** in the list view. - Users with access to the **receiving location** can not view or access transfers that are in progress or rejected. All users with the appropriate user permissions can open transfer forms, regardless of their status. However, they may only edit or manage transfers for the locations that they have permission to access. Any transfer that a user does **not** have access to view will not appear in the transfers list. --- ## Navigation ****Navigation Steps**** 1. Open the **Inventory** app. 2. Expand **Inventory**. 3. Select **Transfers**. ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-2XFL6YR1.png) ****Search**** Navigate to pages with the [R365 global search bar](/doc/docs/r365-search): 1. Enter all or part of the **page name** in the R365 global search bar. 2. Select the page from the results list. > Only enabled pages can be searched for. If the desired page is not enabled, contact your CSM for assistance. ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-1745007955784.png) --- ## Item Transfers: Create a Transfer Template Transfer templates can be created to make routine transfers an efficient process. Transfer templates can also be edited and updated at any time to reflect the needs of the organization. Learn more about how to [create a transfer template](/doc/docs/item-transfers-create-a-transfer-template). --- ## Item Transfers: Create a Transfer Item transfers can be created on the fly to ensure that the transferring of specific items from one location to another can be recorded in R365. Learn how to [create a transfer](/doc/docs/item-transfers-create-a-transfer). --- ## Item Transfers: Transfer Status and Workflow Item transfers have a set workflow that coincides with their transfer status. Learn more about [transfer status and workflow](/doc/docs/item-transfers-transfer-status-and-workflow) for both the sending and receiving locations. --- ## Item Transfers: Canceled and Rejected Transfers Transfer forms can be canceled by the sending location or rejected by the receiving location for any reason. These reasons must be documented before the form can officially be sent back to the sending location for corrections. Learn more about [canceled and rejected transfers](/doc/docs/item-transfers-canceled-or-rejected-transfers). Access rights granted to users or user roles that dictate what actions they can perform within the system. Restaurant365