--- title: "Franchisee Billing Process" slug: "franchisee-billing-process" description: "Automated franchisee billing generates AR invoices for fees in a date range. Set up billing rules and run the billing process." updated: 2026-04-02T02:36:19Z published: 2026-04-02T02:36:19Z canonical: "docs.restaurant365.com/franchisee-billing-process" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.restaurant365.com/llms.txt > Use this file to discover all available pages before exploring further. # Franchisee Billing Process ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-PD0T6L8P.png) Franchisee Billing is the process run to auto-create AR invoices to bill each of the selected franchisees for fees incurred in a specific date range. Depending on the payment method that is assigned to the franchisee store, AR payments can be auto-applied or non-applied to the AR invoices that are created during this step: - **Auto-Applied Payments** - If the franchisee is set up for ACH payments, this process also creates an ACH payment applied to the invoice and an ACH export file that can be uploaded to the bank to transfer the money from their account to yours. Learn more about the [Franchisee Locations and ACH configuration](/doc/docs/franchisee-billing-process#franchisee-locations-and-ach). - **Non-Applied Payments** - If the franchisee has been assigned the **Check** payment method on the **Franchisee Additional Info** tab of the [Customer record](/doc/docs/customer-record), received AR payments must be manually applied as with all other AR payments. --- ## **Franchisee Billing Window Navigation** 1. Open the **Create Menu**. 2. Select **Franchisee Billing.** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-1UJIDJXZ.png) --- ## **Franchisee Billing Window** The Franchisee Billing window provides an efficient method for generating franchisee billing AR invoices. Complete the required fields and select the **Create** button to generate AR invoices. ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-6QF63YU0.png) | | **Field/Button** | **Description** | | --- | --- | --- | | **1** | Invoice Date | The date to be used on the AR invoice. | | **2** | Payment Date | The date the system assigns to any AR payments created during franchise billing. AR payments are automatically created for franchisees that have a payment type of ACH. AR payments created are auto-applied to the AR invoices created during billing. | | **3** | Start Date | The start of the date range for accruing fees. | | **4** | End Date | The end of the date range for accruing fees. | | **5** | Store | A listing of all franchisee stores. Choose the store(s) to include in this billing process. | | **6** | Bill From | A listing of all restaurant locations. Choose the location that the AR invoices should be billed from. | | **7** | Deposit ACH To | A listing of all bank accounts. Choose the bank account where the ACH payments are deposited. | | **8** | Include DSS Sales | When selected, this includes the [Daily Sales Summary](/doc/docs/daily-sales-summary-accounting) from the corresponding imported daily sales summaries. | | **9** | Item | A listing of all fees, or [Sales Items](/doc/docs/sales-item-record). Choose the fee(s) that should be billed in this invoice. Fees can be invoiced separately depending on where the fees are billed from. For example, royalties can be billed from a different location or cost center than the marketing co-op fee. Learn how to create a [franchising fee (Sales Item)](/doc/docs/sales-item-record). | | **10** | Ignore Item Account Assignment | When selected, franchise billing ignores the set bank account(s) on the fee (Sales Item). | | **11** | Create | When selected, the system picks up all fees included based on the values selected in this window. It creates either one AR invoice per franchisee or per store (this is based on the setting on each [Franchisee record](/doc/docs/franchisee-location)) with a line item for each fee. For those franchisees where payment method = ACH, an AR payment is also created and applied to the invoice. | When the **Create** process is completed, the AR invoice window displays the number of invoices and payments created. From there, the ACH export file can be printed if desired or exported and then uploaded to the corresponding bank(s) to automatically transfer funds from their account to yours. --- ## **Printing / Emailing AR Invoices** Once the invoices are created, they can be printed or emailed to customers. To print or email invoices, follow these steps: *Click steps to expand for additional information and images.* ****1)** Navigate to the **AR Transactions** list in the **Accounts Receivable** subsection of the Accounting module.** A) Open the **Accounting** application. B) Expand the **Accounts receivable** category. C) Select **AR transactions**. ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-H88GKFRH.png) ****2)** Select the rows of the invoices that will be billed.** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-GJBOFKBT.png) ****3)** Just above the grid, click **Edit Selected**, hover over the **Print** sub-menu, and select **Print/Email Invoices**.** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-FH8HZ9RW.png) ****4)** In the window that opens, select **Print** or **Email**, choose the desired report format, and click **Submit**.** - If **Email** is selected as the **Send** option, the invoices are automatically emailed out individually. - > [User Email Settings](/doc/docs/user-records-email-settings-tab) must be in place to use the email function. - If **Print** is selected as the **Send** option, a new window opens with the report. Click the **Save As** icon and then select **PDF** from the list, which is the best printable option for the report. ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-EFHL9SD4.png) --- ## Franchisee Locations and ACH If a franchisor desires to pull funds for franchise fees, this preference can be configured on the [Franchisee Location (store) record](/doc/docs/franchisee-location). In addition to setting the payment method and bank information on the Franchisee Location record, the ACH report type must also be selected on the [bank record](/doc/docs/bank-record). When franchisee billing is completed for the Franchisee Locations, the billing process generates an ACH file that can be sent to the franchisor’s bank for processing. Learn more about [ACH setup on the bank account and bank record](/doc/docs/ach-setup). > [!WARNING] > Although most banks allow for ACH upload, contact the organization’s bank to ensure that the account type is compatible with ACH uploads. Restaurant365 recommends sending the bank representative a sample of the available ACH report types. ### Prepping the Franchisee Location for ACH On the **Franchisee Additional Info** tab of the [Franchisee Location record](/doc/docs/franchisee-location), set the **Payment Method** to **ACH** and complete the following fields: - **Routing Number** - **Bank Account Routing Number** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-FPRX8BG5.png)