---
title: "SSO Duplicate Email Review Screen"
slug: "enable-single-sign-on-wizard"
description: "Resolve duplicate email conflicts during SSO enablement using the SSO Duplicate Email Review screen with Update and Enable SSO options."
updated: 2025-12-30T01:01:35Z
published: 2026-01-12T08:00:08Z
canonical: "docs.restaurant365.com/enable-single-sign-on-wizard"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.restaurant365.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SSO Duplicate Email Review Screen

The SSO Duplicate Email Review screen is only displayed during [Single Sign-On (SSO) enablement](/doc/docs/enable-sso) when duplicate email addresses are detected. It allows duplicate user records to be reviewed and resolved so that [Single Sign-On (SSO)](/doc/docs/single-sign-on-sso) can be enabled.

> If no duplicate email addresses are found during Single Sign-On (SSO) enablement, this screen is not displayed.

---

## Navigation

****Navigation Steps****

**Navigation Steps**

1. Click **Admin** in the left navigation rail.
2. Expand the **Users & Security** category.
3. Click **Single Sign-On (SSO)**.
4. Select **Get started**.

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-IK4A86ON.png?sv=2026-02-06&spr=https&st=2026-10-28T20%3A49%3A04Z&se=2026-10-28T21%3A49%3A04Z&sr=c&sp=r&sig=vtTFfnjfbp%2Bv67y7BlNPVqn6HLNclnLwAi%2FeI7Q5z%2BI%3D)

****Search****

Navigate to pages with the [R365 global search bar](/doc/docs/r365-search):

1. Enter all or part of the **page name** in the R365 global search bar.
2. Select the page from the results list.

> Only enabled pages can be searched for. If the desired page is not enabled, contact your CSM for assistance.

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-1745007955784.png?sv=2026-02-06&spr=https&st=2026-10-28T20%3A49%3A04Z&se=2026-10-28T21%3A49%3A04Z&sr=c&sp=r&sig=vtTFfnjfbp%2Bv67y7BlNPVqn6HLNclnLwAi%2FeI7Q5z%2BI%3D)

---

## Security

Users must have the following permission to enable SSO:

- Administration → Single Sign-On (SSO) → Create/Edit Single Sign-On

---

## Get Started Step

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-BUM1YQMV.png?sv=2026-02-06&spr=https&st=2026-10-28T20%3A49%3A04Z&se=2026-10-28T21%3A49%3A04Z&sr=c&sp=r&sig=vtTFfnjfbp%2Bv67y7BlNPVqn6HLNclnLwAi%2FeI7Q5z%2BI%3D)

|  | Button/Field | Description |
| --- | --- | --- |
| **1** | Search | Filters the user table for the entered text. |
| **2** | Update | Rechecks for duplicate user emails. If duplicate emails are found, the duplicate email list is refreshed. If no duplicates are found, Single Sign-On (SSO) is activated for the instance and the [Single Sign-On page](/doc/docs/single-sign-on-page) opens. |
| **3** | Duplicate email list | Lists users with duplicate emails. Click a user’s full name to open their [user record](/doc/docs/user-record) in a new tab. |
| **4** | Enable SSO | Activates SSO for the R365 instance and opens the [Single Sign-On page](/doc/docs/single-sign-on-page). |
| **5** | Back | Returns to the [Single Sign-On Page](/doc/docs/single-sign-on-page). |