US Foods invoices are delivered via FTP to a dedicated US Foods FTP site hosted by Restaurant365. From this site, the invoices are routed to your organization’s FTP site and imported into Restaurant365.
Because US Foods has a dedicated FTP site, you don’t need to provide customer-specific FTP credentials to US Foods.
Set up US Foods EDI
To set up EDI with US Foods, contact R365 Support. The Support team works with US Foods to enable the integration and completes the FTP mapping for you. You don’t need to contact US Foods or submit a project request yourself.
Monitor the FTP site
After the integration is live, check your FTP site regularly with your preferred FTP client. For more information, see FTP Site Overview.
If invoice files appear in the FTP ErrorLog, copy the generated Error Report (file name + ERR.html) to your desktop and open it to see the error. Common causes include:
The Location name or number on the invoice file is missing or doesn’t match a Location in R365.
The invoice is a duplicate, because the invoice number was already imported into R365.
For more information, see EDI Vendor Integration: Troubleshooting Errors.