---
title: "Correct a Tip Distribution"
slug: "correct-a-tip-distribution"
description: "Correct a tip distribution in R365 — update the rule for config errors, repoll the DSS for sales/tip corrections, or unapprove and recalculate."
updated: 2025-08-25T21:58:19Z
published: 2025-08-25T21:58:19Z
canonical: "docs.restaurant365.com/correct-a-tip-distribution"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.restaurant365.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Correct a Tip Distribution

Tip distributions **cannot** be directly edited. Tip distributions are calculated based on tip automation rules and DSS data. Each time the DSS is edited or repolled, unapproved tip distributions are recalculated.

> When the DSS is repolled, tip earnings on the DSS are retained and approved distributions are **not** recalculated.

Depending on the correction needed, the following steps are recommended:

| **Correction** | **Step** |
| --- | --- |
| [Tip automation rule](/doc/docs/tip-automation-rules) has incorrect: - Frequency - Hours - Days - Contributing Jobs - Contributing Percentage - Receiving Jobs - Receiving Percentage | Ensure that all distributions that should be recalculated are in a 'Pending' status. Make the corrections to the desired tip automation rule. Pending distributions will be recalculated when the rule is saved. |
| Net sales and/or collected tips amounts need to be updated. | Ensure that all distributions that should be recalculated are in a 'Pending' status. Correct net sales and/or collected tips in the POS, then repoll the DSS for that day. > A DSS repoll will adjust net sales, collected tips amounts, and punch information. If [R365 Punch Edits](/doc/docs/punch-edits) is enabled, any punch edits made in R365 will be retained. |
| An employee's clock in time, clock out time, or worked job needs to be updated. | Ensure that all distributions that should be recalculated are in a 'Pending' status. If [R365 Punch Edits](/doc/docs/punch-edits) is **not enabled**, make shift corrections in the POS, then repoll the DSS for that day. If [R365 Punch Edits](/doc/docs/punch-edits) **is enabled**, edit employee shift data in the DSS. |

POS (Point of Sale)

A system used by businesses to process sales transactions and manage customer payments. Connected to R365 through a [POS integration](/doc/docs/pos-integration-overview).

Restaurant365