--- title: "Commissary Overview" slug: "commissary" description: "Introduction to the R365 Commissary module: order flow from setup to fulfillment, Catalog, Order Guides, Ordering Locations, and navigation." updated: 2025-08-26T19:47:54Z published: 2025-08-26T19:47:54Z canonical: "docs.restaurant365.com/commissary" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.restaurant365.com/llms.txt > Use this file to discover all available pages before exploring further. # Commissary Overview The Commissary module provides all of the administrative tools needed for Commissary Locations to have more control over their [Commissary Items](/doc/docs/new-commissary-catalog-add-and-manage-items) and the [Order Guides](/doc/docs/new-commissary-order-guides) completed by [Ordering Locations](/doc/docs/new-commissary-ordering-locations-page). Editable grids make updating a Commissary Item or Order Guide's details quick and easy directly from their respective pages while the quick-add feature makes adding new Commissary Items a breeze. New Commissary Items can be added and edited from the [Catalog page](/doc/docs/new-commissary-catalog-page-and-list-functions) to reflect the current Commissary Setup. Advanced features, such as the ability to toggle on and off an Item or Order Guide's availability, will allow Commissary Admins to build out Order Guides that include seasonal or temporary items without having to create multiple versions of the same Order Guide. When Order Guide submission deadlines are approaching, [alert notifications](/doc/docs/new-commissary-ordering-locations-page) can also be set to send out automatically to each Ordering Location's Commissary Entry Users so that they are reminded to complete their orders. Ordering Locations can then complete their Order Guides. ### **Recipes** If Recipes are [added to the Catalog](/doc/docs/new-commissary-catalog-add-and-manage-items) that are not flagged as 'Available in Inventory', they will need to have an Item Cost Account set on the ['Accounts' tab of System Preferences](/doc/docs/system-preferences-accounts). An error will occur on the Commissary Order if a Cost Account is not set. ### Commissary Order Flow 1. An Accounting User assigns (or creates a new Location Record for the Commissary, then assigns) a Commissary Location on each Restaurant Location. This will be the Commissary that the Location orders from 2. A Commissary Manager performs a one-time setup of identifying which items in the system are Commissary Items 3. A Commissary Manager performs a one-time setup of the Order Template, which Locations get deliveries on which days, and if Location Managers should receive alerts when cutoff time is approaching if their Commissary Order hasn’t been submitted 4. The Commissary Module automatically generates the weekly order forms (which needs to be filled out, completed, and submitted to the Commissary) for the Restaurant Locations based on the settings entered in the Commissary Order Template 5. Restaurant Managers fill out their Commissary Orders on appropriate days and submit them 6. The Commissary then reviews orders, makes updates if needed, prints consolidated production list as well as packing slip/pick ticket if desired, and when the orders are fulfilled they mark this on the Mass Fulfillment window (including updating quantities if the orders weren’t fulfilled in full) 7. Marking orders as Fulfilled creates a Fulfillment Transaction which records the sale from the Commissary and hits the Cost accounts at the purchasing Location in the General Ledger. If these are owned by separate Legal Entities (most common) then this also automatically creates an intercompany due to/from transaction which will track in the GL how much is owed to the Commissary by the other Legal Entities 8. A Bank Transfer is entered by an Accounting User from the purchasing Location Checking account to the Commissary which relieves the due to/from balance. This is usually done monthly but can be done at any time. 9. Analytical Reports can be run by the Commissary to review order history or perform forecasting --- ## **Security** **Commissary permissions are found in the Permission Tree as follows: -** - Accounts Payable - Catalogue - Commissary Categories - Commissary Items - Commissary Order Guides - View Commissary Order Guides - Edit Commissary Order Guides - Create Commissary Order Guides - Delete Commissary Order Guides - Commissary Order Locations - View Commissary Order Locations - Edit Commissary Order Locations - Create Commissary Order Locations - Delete Commissary Order Locations These permissions can be added to [custom user roles](https://restaurant365.us.document360.io/doc/docs/custom-user-roles) or [individual users](https://restaurant365.us.document360.io/doc/docs/users-overview-and-security). The [Permission Access report](https://restaurant365.us.document360.io/doc/docs/generating-a-permissions-access-report) can be used to determine which user roles or users already have these permissions assigned. For more information, see [User Setup and Security](/doc/docs/user-setup-security-and-location-access). --- ## **Navigation** ****Navigation Steps**** 1. Open the **Inventory** app. 2. Expand the **Commissary** category. 3. Access to Commissary pages can be found in the category options. ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-XSCGXM6N.png) ****Search**** Navigate to pages with the [R365 global search bar](/doc/docs/r365-search): 1. Enter all or part of the **page name** in the R365 global search bar. 2. Select the page from the results list. > Only enabled pages can be searched for. If the desired page is not enabled, contact your CSM for assistance. ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-1745007955784.png) --- ## **Commissary Features** The New Commissary module includes three key features. Review the following training articles to learn more about these features: - [Commissary Catalog Page](/doc/docs/new-commissary-catalog-page-and-list-functions) - [Add and Manage Commissary Items](/doc/docs/new-commissary-catalog-add-and-manage-items) - [Commissary Order Guides](/doc/docs/new-commissary-order-guides) - [Auto-Generated Commissary Orders](/doc/docs/new-commissary-auto-generated-orders) - [Commissary Ordering Locations](/doc/docs/new-commissary-ordering-locations-page) Structured documents that provide insights and summaries of various operational metrics and financial data. Access rights granted to users or user roles that dictate what actions they can perform within the system.