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    Address Verification
    • 27 Oct 2024
    • 2 Minutes to read
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    Address Verification

    • Updated on 27 Oct 2024
    • 2 Minutes to read
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    Article summary

    R365 uses address verification to verify correct addresses input in address fields in R365.

    Address verification uses Google to search the address into the address field. Users will have the option to select the Google recommended address, which will autofill the rest of the address fields except the optional  Apartment, suit etc. field. If the user opts to enter their address without making a Google selection, the system will then search the address. Users will be able to select between the verified version of the address or the version entered in by the user.

    As of October 2024, the verified address function is only found on the following:

    This feature will continue to expand across R365.

    Use Address Verification

    To learn how to use address verification, click the address field, then follow these steps:

    1) When an address field is clicked, the Enter Address pop up will appear.

    2)  Begin entering the appropriate address in the Address field.

    As the address is entered, the Google address suggestions will appear in a dropdown. Users can either select an address from the dropdown to autofill the address or continue to enter the address manually.

    3)  Once all required fields are filled, click Confirm.

    4) Proceed with the address verification.

    • If the fields were auto-filled using a Google generated address, the pop out will close, and the verified address will appear in the address field.



    • If the fields were manually filled, users may be prompted to make an address selection. Unless incorrect, users should select the Verified Address, and then click Continue.

    5) The verified address will now appear in the address field.

    Addresses that are verified will appear with the Verified notice. Unverified addresses will display with an Unverified notice.

    Unverified Address

    In some cases, the system may not be able to locate the address that has been entered. When this occurs, users may receive the following message:

    Users will have the option to go Back and try entering the address again, or, if the address is correct and no changes need to be made, users can click Continue Anyway.  

    When users continue with the unverified address, the address will be saved to the record. However, it will be noted with an Unverified notice.

    Address Verification Using the Import Tool

    Address verification runs validation on the addresses entered in for locations imported via the Import Tool.

    Verified Imported Addresses

    When the addresses entered on the location import document are validated and verified, the locations will import successfully without notice about addresses. When the Location record of either of the newly imported locations is opened, the address will be labeled as verified.

    Unverified Imported Addresses

    When the addresses entered on the location import document are unverified, but the rest of the location information is correct, users will be notified of the number of successfully imported addresses as well as the number of addresses that were unverified. To proceed, click Verify Now.

    This will open the Unverified Addresses pop out. To verify an address, click the address entry text box or the Verify button.

    Users will either be prompted with an unrecognized address that needs to be corrected manually or a incorrect address that has a recommendation. Users should correct the address as needed.

    Once the addresses are corrected and confirmed, click Save to save the addresses. Users will return to the successful import page. The Unverified Address notice will be cleared.

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