---
title: "Acknowledge Timecard Resolutions (Mobile)"
slug: "acknowledge-timecard-resolutions"
description: "Acknowledge a manager's dispute resolution in the R365 app. Review the summary, tap Ok, and confirm the timecard status updates to Approved."
updated: 2026-05-12T14:20:44Z
published: 2026-05-12T14:20:44Z
canonical: "docs.restaurant365.com/acknowledge-timecard-resolutions"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.restaurant365.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Acknowledge Timecard Resolutions (Mobile)

When a manager resolves a [timecard dispute](/doc/docs/dispute-a-timecard-mobile), the user will receive a notification on their mobile device.

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-1B3MP732.png?sv=2026-02-06&spr=https&st=2026-11-01T08%3A00%3A27Z&se=2026-11-01T09%3A00%3A27Z&sr=c&sp=r&sig=1A0eq%2FEL8xOEtIcMVShMUvee07TeCWECTsAsQ9m6JR8%3D)

Follow these steps to review manager resolutions to timecard disputes:

*Click steps to expand for additional information and images.*

****1)** Tap the **notification** to navigate directly to the **timecard details**, or select the updated shift from the **My timecards** screen.**

The updated shift will either have the status **Dispute approved** or **Dispute denied**. Use the **status quick filters** to quickly find the updated shift(s).

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-C290TUAV.png?sv=2026-02-06&spr=https&st=2026-11-01T08%3A00%3A27Z&se=2026-11-01T09%3A00%3A27Z&sr=c&sp=r&sig=1A0eq%2FEL8xOEtIcMVShMUvee07TeCWECTsAsQ9m6JR8%3D)

****2)** Review the **resolution summary**, which includes the **date and time** of the resolution, the **user** that resolved the dispute, the **change** that was made, and any included notes.**

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-PXV004OG.png?sv=2026-02-06&spr=https&st=2026-11-01T08%3A00%3A27Z&se=2026-11-01T09%3A00%3A27Z&sr=c&sp=r&sig=1A0eq%2FEL8xOEtIcMVShMUvee07TeCWECTsAsQ9m6JR8%3D)

****3)** Tap **Ok** to acknowledge the dispute resolution.**

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-1TT706CE.png?sv=2026-02-06&spr=https&st=2026-11-01T08%3A00%3A27Z&se=2026-11-01T09%3A00%3A27Z&sr=c&sp=r&sig=1A0eq%2FEL8xOEtIcMVShMUvee07TeCWECTsAsQ9m6JR8%3D)

****4)** There is a notification that the dispute was **acknowledged**, and the **timecard status** is updated to **Approved**.**

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-JSHAMLT1.png?sv=2026-02-06&spr=https&st=2026-11-01T08%3A00%3A27Z&se=2026-11-01T09%3A00%3A27Z&sr=c&sp=r&sig=1A0eq%2FEL8xOEtIcMVShMUvee07TeCWECTsAsQ9m6JR8%3D)

> [!NOTE]
> When a manager approves a [submitted timecard](/doc/docs/submit-a-timecard), the shift is automatically moved to **approved** status and no resolution acknowledgment is required.

> [!NOTE]
> If further updates need to be made to the approved shift, submit a new dispute.