Handling Inactive Users in Report Subscriptions

When a user who owns a report subscription is deactivated, the subscription must be reassigned to a new owner or deleted. If a report subscription remains assigned to an inactive user, it will generate an error and will not be sent.

This article is part of Report Subscriptions and covers deactivating Users that are Report Subscription Owners. 

When a User that is an owner of a Report Subscription is being deactivated, the Report Subscription must be deleted or changed to a new owner. If a Report Subscription is owned by an Inactive User, the Report will receive an error and will not send.


Deactivating Users that Own Report Subscriptions

When someone that is a Report Subscription Owner is marked as inactive, the system will prompt a notification about the subscription ownership. Changes must be made to the Report Subscription before continuing. 

Field

Description

1

Status

Displays the current status of the report subscription as 'Active' or 'Inactive'.

2

Subscription Name

The name of the report subscription.

3

Report

The report generated for the subscription.

4

Recipients

Lists all users who receive the report subscription.

5

Last Sent

Shows the date and time the report was last sent.

6

Delete

Removes the report subscription effective immediately.

7

Change Owner

Opens a dropdown of new report subscription owners.

When a new owner is selected, the report is generated from the new owner's account.

8

Submit Changes

Finalizes the selections made.

This option is only available when all required selections have been made.